Restaurant Operations Manager

Dave & Buster's Inc. and Main Event Entertainment are prominent leaders in the restaurant and entertainment industry, well-known for their dynamic blend of dining, gaming, and entertainment experiences all under one roof. Combining two popular brands, Dave & Buster's and Main Event Entertainment, these establishments create an exciting atmosphere that attracts a diverse clientele seeking fun, food, and entertainment. With a commitment to exceptional service, they pride themselves on offering a vibrant work environment where career growth and development are highly encouraged. Operating in a fast-paced, high-energy setting, these brands emphasize teamwork, leadership, and a passion for creating memorable guest experiences.

The Restaurant & Operations Manager role at Dave & Buster's Inc. and Main Event Entertainment involves providing comprehensive leadership and supervision to ensure that both operational and strategic initiatives yield positive business results and elevate the guest experience beyond expectations. This full-time position requires managing day-to-day operations across multiple facets of the restaurant and entertainment environment, from overseeing cost control measures and labor management to leading and developing a team. Candidates for this role must possess the stamina to handle a demanding workload, including working 50-hour weeks, managing high-volume business days reaching $100,000 in sales, and navigating a typically noisy and fast-moving ambiance.

As the Restaurant & Operations Manager, you will play a crucial role in driving team performance through proactive leadership and direct engagement with team members and guests. Your responsibility includes recruiting, training, coaching, and motivating staff to excel and provide outstanding service. The role demands effective communication skills to inspire fun and enthusiasm among team members and guests alike, creating a lively and welcoming atmosphere that upholds the company's core values and culture.

This position offers a competitive salary range of $55,311 to $65,072, reflecting the importance of this leadership role within the organization. The workplace provides multiple managers per shift, fostering strong collaboration and support among the leadership team. Additionally, this role offers numerous perks, including a quarterly bonus program, comprehensive health benefits (medical, dental, vision, long and short-term disability), a 401K matching plan, an employee assistance program, and unique benefits such as free food and gameplay for employees.

Working at Dave & Buster's Inc. and Main Event Entertainment means embracing a high-energy, fun-filled work environment where you can make a substantial impact on customer satisfaction while advancing your career. Both brands offer expansive growth opportunities by merging entertainment and dining, creating a unique venue where leadership skills, passion for excellence, and dedication to quality performance are highly valued. The companies also emphasize equal opportunity employment and participate in E-Verify where required, reflecting their commitment to inclusive hiring practices and legal compliance.

This role is ideal for an energetic, goal-oriented individual who thrives in fast-paced, multitasking environments and enjoys making an immediate difference. You will lead by example, handle operational details and broad business strategy, and continuously strive to elevate the guest experience through inspired team leadership and smart business management. If you have experience in restaurant or hospitality management, strong leadership skills, and an enthusiasm for high-volume dining and entertainment settings, this position offers a rewarding career path with significant benefits and a supportive work culture.