Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,629.00 - $68,976.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment
Career growth opportunities
Job Description
Dave & Buster's Inc. is a leading name in the restaurant and entertainment industry, recognized for blending dining experiences with lively entertainment to create memorable moments for guests. With a reputation as a top destination for food, fun, and games, this company operates multiple venues under acclaimed brands including Dave & Buster's and Main Event Entertainment. Each location offers a vibrant atmosphere where guests can enjoy high-quality meals alongside a vast array of gaming options and interactive activities. Known for its dynamic and fast-paced environment, the company strives to maintain exceptional service standards while fostering a workplace culture rooted in teamwork, enthusiasm, and growth opportunities.
The position of Restaurant & Operations Manager is integral to the success of these venues, focusing on providing overall leadership, supervision, and strategic direction to ensure outstanding guest experiences and excellent business performance. This role is designed for individuals who thrive in multi-faceted, fast-moving environments and are passionate about driving team performance and customer satisfaction. As a Restaurant & Operations Manager, you will be responsible for overseeing daily business operations and inspiring your team to perform at their best through positive communication and leadership. The manager will handle various aspects from operational cost control and labor management to staff development and fostering a fun, engaging atmosphere for both employees and guests.
This full-time management role involves working extensive hours, including nights, weekends, and holidays, often requiring the ability to walk significant distances during shifts and handle high-volume days while maintaining efficiency and enthusiasm. You will be expected to lead by example, proactively engage with staff and guests, and contribute to the continuous improvement of service and operational standards. The salary range offered for this role is between $58,629 and $68,976 annually, accompanied by comprehensive benefits and opportunities for professional development. This role presents significant growth potential within two prominent brands under one roof, maximizing your career trajectory in the hospitality and entertainment field.
The position of Restaurant & Operations Manager is integral to the success of these venues, focusing on providing overall leadership, supervision, and strategic direction to ensure outstanding guest experiences and excellent business performance. This role is designed for individuals who thrive in multi-faceted, fast-moving environments and are passionate about driving team performance and customer satisfaction. As a Restaurant & Operations Manager, you will be responsible for overseeing daily business operations and inspiring your team to perform at their best through positive communication and leadership. The manager will handle various aspects from operational cost control and labor management to staff development and fostering a fun, engaging atmosphere for both employees and guests.
This full-time management role involves working extensive hours, including nights, weekends, and holidays, often requiring the ability to walk significant distances during shifts and handle high-volume days while maintaining efficiency and enthusiasm. You will be expected to lead by example, proactively engage with staff and guests, and contribute to the continuous improvement of service and operational standards. The salary range offered for this role is between $58,629 and $68,976 annually, accompanied by comprehensive benefits and opportunities for professional development. This role presents significant growth potential within two prominent brands under one roof, maximizing your career trajectory in the hospitality and entertainment field.
Job Requirements
- 21 plus years of age
- 2 plus years of restaurant or hospitality experience
- proficient in managing the cost of goods sold and labor
- ability to lead a team to create a memorable guest experience
- true leadership capabilities
- ability to work weekends, nights, and holidays
- not afraid to work in a fast-paced, noisy environment with distracting conditions
Job Qualifications
- 2 plus years of restaurant or hospitality experience
- proficient in managing the cost of goods sold and labor
- ability to lead a team to create a memorable guest experience
- true leadership capabilities
- ability to work weekends, nights, and holidays
- comfortable working in a fast-paced, noisy environment with distracting conditions
Job Duties
- developing and leading hourly team members to exceed guest's expectations
- demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and continuous professional development
- living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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