Restaurant Operations Manager

Dave & Buster's Inc. and Main Event Entertainment operate as leading entities in the restaurant and entertainment industry, providing vibrant environments where guests can enjoy a combination of dining and entertainment. These establishments are renowned for their ability to blend a fun, fast-paced restaurant atmosphere with an engaging entertainment experience, making them popular destinations for families, friends, and corporate groups alike. Both brands thrive by focusing on guest satisfaction and delivering memorable experiences through quality service, diverse food options, and exciting games and activities under one roof.

The Restaurant & Operations Manager role within these companies is a pivotal leadership position designed to drive business success and enhance guest experiences. This role demands dynamic individuals who can oversee the day-to-day operations while maintaining strategic oversight to meet and exceed company goals. It involves managing a fast-paced, complex restaurant and entertainment environment, where attention to detail and a passion for leadership are key. The ideal candidate thrives in a setting that requires multitasking, team motivation, and operational excellence.

This full-time position offers competitive compensation with a salary range between $55,311 and $65,072, reflecting the responsibilities and demands of the role. The manager will be responsible for leading the team, ensuring operational standards are met or exceeded, and contributing to a positive and fun workplace culture. By fostering an environment where immediate gratification is a part of the daily experience, the Restaurant & Operations Manager inspires staff and elevates guest satisfaction consistently.

Key responsibilities include strategic leadership and staff supervision, daily interaction with team members and guests to promote a welcoming and fun atmosphere, and meticulous management of budgets including cost of goods sold and labor. This role also demands physical stamina given the fast-paced and active work environment. The manager will need to demonstrate excellent communication and leadership skills, capable of motivating a large team through inspiration, training, and professional development programs. The position requires the ability to consistently meet and surpass financial and service-oriented goals while managing multiple priorities and operational facets from minute details to the broad business vision.

Candidates must have a minimum of two years of experience in restaurant or hospitality management, with a capacity to thrive under pressure and in a noisy, dynamic setting. The role requires working during weekends, nights, and holidays, and thus demands flexibility and dedication. Leadership qualities and a genuine passion for creating engaging experiences are essential, as is proficiency in managing operational costs effectively.

Overall, this role offers not only a competitive salary but also numerous benefits and perks designed to support team members personally and professionally. These include health, dental, and vision insurance, disability coverage, employee assistance programs, and a 401K matching plan. In addition, employees enjoy free food and gameplay, a strong support network through the Buster's Legacy Fund, and ample opportunities for career advancement. This position is ideal for those looking to grow within a well-established yet fun and energetic entertainment and dining company that values a culture of teamwork and continuous improvement.