Restaurant Operations Manager

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $21.00

Benefits

Supportive and positive work environment

Opportunities for personal and professional growth

Comprehensive training programs

competitive pay

flexible scheduling options

Employee Discounts

Career advancement opportunities

Job Description

Chick-fil-A is a renowned American fast food restaurant chain, celebrated as America’s number one fast food restaurant and the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Founded in 1946 by S. Truett Cathy and his brother Ben, the business started as The Dwarf Grill in Atlanta and evolved into the Chick-fil-A brand in 1967 with the opening of the first Chick-fil-A restaurant in Atlanta’s Greenbriar Shopping Center. Today, Chick-fil-A is known for its commitment to quality food, customer service, and a unique hospitality experience that distinguishes it from other fast-food chains.

Chick-fil-A Mi... Show More

Job Requirements

Must have working availability that aligns with the needs of the restaurant
Must have a growth mindset and desire to improve and embrace feedback
Must have a proven track record of reliability
Must exhibit great hospitality skills
Must have at least one year of previous leadership experience

Job Qualifications

Demonstrated leadership experience preferably in a restaurant or hospitality environment
Excellent communication and interpersonal skills to interact effectively with team members guests and management
Strong problem-solving abilities and ability to make sound decisions in a fast-paced environment
Proven track record of achieving operational excellence and driving results
Passion for personal and professional growth with a proactive attitude towards skill development
Flexibility to work various shifts including weekends and holidays

Job Duties

Lead and motivate a team of team members setting a positive example through work ethic attitude and dedication
Provide ongoing coaching training and feedback to team members fostering personal and professional growth
Identify individual strengths and areas for improvement and create development plans to enhance skills and performance
Ensure smooth operations by managing daily activities including opening/closing procedures inventory management and shift scheduling
Uphold Chick-fil-A's high standards for food quality safety cleanliness and customer service
Collaborate with other leaders to implement process improvements and achieve operational goals
Foster a culture of exceptional customer service ensuring guests receive personalized attention and a memorable dining experience
Resolve guest inquiries concerns and complaints promptly and effectively
Take ownership of personal and professional development by seeking opportunities to expand skills and knowledge
Foster a collaborative and inclusive work environment promoting effective communication and teamwork among team members
Act as a liaison between team members and management relaying feedback concerns and suggestions for improvement

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: