Waffle House logo

Restaurant Operations Management

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $85,000.00
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Work Schedule

Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid medical leave
Paid Maternity Leave

Job Description

Waffle House stands as a renowned leader in the restaurant industry with a legacy dating back to 1955. This iconic American dining establishment has earned a reputation not only for its signature waffles and round-the-clock service but also for its commitment to providing outstanding career opportunities and professional growth for its employees. Boasting over 1,900 company-owned restaurants and plans to expand by more than 1,000 additional locations in the next decade, Waffle House represents a growing employer with a strong emphasis on internal promotion and long-term career development. Unlike many other restaurant chains, Waffle House does not franchise its locations, allowing for a consistent company culture and a stable environment for career advancement. This steadfast approach to ownership ensures that employment opportunities with Waffle House come with significant potential for progression, continuous personal development, and leadership roles within a rapidly expanding network of restaurants.

Waffle House is actively seeking energetic, motivated leaders who are passionate about career advancement in the hospitality sector. No prior restaurant experience is necessary to apply, as the company offers a comprehensive three-month paid training program designed to equip new hires with the essential skills and knowledge needed to succeed. This structured onboarding process focuses on preparing individuals for immediate responsibility as restaurant managers, while also laying the groundwork for future multi-unit leadership positions such as District Manager and Division Manager roles. Career advancement timelines are clearly defined, with the opportunity to become a District Manager overseeing two to three restaurants typically within one to two years, and promotion to Division Manager managing six to nine restaurants within three to five years. Compensation for restaurant managers ranges from $65,000 to $85,000 annually, with additional incentives including continuous service bonuses and a substantial $6,000 annual bonus for employees holding a four-year degree, underscoring Waffle House’s commitment to rewarding education and dedication.

Beyond competitive salaries, Waffle House offers a unique stock ownership program that enables employees to invest in the company through payroll deductions of up to 10 percent of their income, eligibility beginning after 90 days of employment or upon promotion to Restaurant Manager. Annual stock options are granted to employees based on a percentage of their income, with additional career stock options awarded at the time of hire and upon each promotion throughout their career. This investment opportunity not only aligns employee success with company growth but also fosters a sense of ownership and long-term commitment among the workforce.

In terms of benefits, Waffle House provides a comprehensive package designed to support the well-being and work-life balance of its employees. Medical, dental, vision, and life insurance coverage are available for employees and their families, ensuring access to essential healthcare services. The company also offers three separate 10-day vacation periods annually, allowing employees ample time to rest and recharge. Additional leave options including paid medical leave, maternity leave, and family leave are accessible after one year of service, supporting employees during important life events. Waffle House also guarantees a consistent work schedule characterized by six days on and two days off, a policy that provides stability and predictability rarely matched within the restaurant industry. This well-rounded approach to employee care and career development makes Waffle House an exceptional place to build a rewarding career.

Job Requirements

  • high school diploma or equivalent
  • no prior restaurant experience required
  • completion of 3-month paid training program
  • ability to work a 6 days on and 2 days off schedule
  • eligibility for stock ownership after 90 days
  • willingness to relocate if necessary

Job Qualifications

  • high school diploma or equivalent
  • strong leadership and communication skills
  • ability to work in a fast-paced environment
  • willingness to learn and adapt
  • previous management experience preferred but not required
  • commitment to long-term career growth
  • excellent problem-solving abilities

Job Duties

  • lead restaurant operations and manage daily activities
  • oversee staff performance and training
  • ensure compliance with health and safety regulations
  • manage budgeting and financial reporting
  • drive customer satisfaction and resolve issues
  • implement company policies and procedures
  • support career development of team members

Job Criteria

Experience

Entry Level (1-2 years)


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