Restaurant Managers

Birmingham, AL, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) Plan

Employee Discounts

Career development opportunities

Paid holidays

Job Description

Chicken Salad Chick is a well-established fast-casual restaurant brand specializing in delicious and healthy chicken salad dishes along with a variety of classic southern sides. The company prides itself on delivering high-quality food with excellent customer service in a welcoming and friendly atmosphere. With numerous locations across the United States, Chicken Salad Chick has earned a loyal customer base by focusing on fresh ingredients, consistent product quality, and strong community involvement. The company culture emphasizes teamwork, leadership development, and operational excellence, making it a preferred employer in the restaurant industry. Chicken Salad Chick is committed to fostering a positive work environment that supports growth and success for its employees. The Assistant Manager role at Chicken Salad Chick supports the General Manager by ensuring effective daily operations and contributing to an engaging and productive environment for both the restaurant teams and guests. This position is pivotal in maintaining operational excellence by overseeing staff performance, customer service standards, and administrative responsibilities. Assistant Managers also act as brand ambassadors who embody and promote the Chicken Salad Chick culture, providing leadership that inspires the team and creates memorable guest experiences. Key responsibilities include enforcing company policies, handling cash management, inventory control, and ensuring compliance with health and safety regulations. Assistant Managers are also responsible for developing staff through training and professional development initiatives. This role requires excellent communication, organizational skills, multitasking abilities, and proficiency in back-office software tools. The physical demands include the ability to lift up to 40 pounds and maintain mobility on the restaurant floor for the duration of the workday. Assistant Managers typically have one to two years of related experience or an equivalent combination of education and training. This full-time position offers the opportunity to advance within a growing brand known for its commitment to quality and employee development.

Job Requirements

One to two years related experience and/or training
ability to multitask
excellent written and oral communication skills
excellent organization skills
working knowledge of back office tools
ability to quickly learn and master new computer software
exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
must be able to work and perform all duties at any station in the kitchen or service area

Job Qualifications

One to two years related experience and/or training
ability to multitask
excellent written and oral communication skills
excellent organization skills
working knowledge of back office tools
ability to quickly learn and master new computer software

Job Duties

Serve as a brand ambassador for Chicken Salad Chick
understand and adhere to all policies, procedures, standards, specifications, guidelines and training programs
ensure that all guests feel welcome and are given responsive, friendly and courteous service
ensure that all products are consistently prepared and served according to CSC standards
achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment
control cash and other receipts by adhering to cash handling and reconciliation procedures
operationally fill in as needed to ensure guest service standards and efficient operations
continually strive to develop staff in all areas of managerial and professional development
prepare all required paperwork, forms and reports in an organized and timely manner
ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures
set clear expectations on shift and create a working environment and serve as a role model to create memorable guest experiences
take actions to solve and celebrate guest feedback
monitor food and equipment inventories, conduct inventory counts and maintains inventory records
monitor compliance with health, safety, cleanliness, security and fire policies, standards and regulations
be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures