Restaurant Manager, Sienna Restaurant, Ambassador Hotel

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,300.00 - $56,800.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
Retirement Plan

Job Description

Ambassador Hotel Wichita, Autograph Collection, stands as a beacon of luxury and refinement in the heart of downtown Wichita. This historic hotel offers 117 elegantly appointed guest rooms, providing visitors with a blend of sophisticated ambiance and top-tier hospitality. At the hotel's core is the Siena Tuscan Steakhouse, a well-regarded dining venue known for its exquisite Italian cuisine and upscale atmosphere. The Ambassador Hotel prides itself on fostering a work environment where team members are valued for their dedication to exceptional guest experiences, professionalism, and continuous growth. Employees enjoy working in an environment that seamlessly combines historic elegance with modern amenities, catering to both leisure travelers and high-profile events.

The Restaurant Manager role at Ambassador Hotel Wichita is central to maintaining the hotel's high standards of service and operational excellence. This full-time position involves overseeing all restaurant operations to ensure impeccable service quality, team member satisfaction, and financial success. The manager is responsible for leading the restaurant team, ensuring the delivery of exceptional dining experiences within a clean, safe, and inviting setting. This role includes direct involvement in staff training and development, focusing on nurturing current employees and identifying potential future leaders. The Restaurant Manager must be deeply familiar with every aspect of the menu and guest experience to effectively manage daily service and address any guest concerns with professionalism.

In addition to operational management, the Restaurant Manager holds profit and loss authority over the restaurant, managing reservations, scheduling, staff performance, and payroll. A key part of the position is fostering a motivated and high-performing team, with a strong emphasis on coaching, recognizing achievements, and managing performance improvements. Maintaining compliance with sanitation and safety standards as per OSHA regulations, along with managing restaurant cleanliness and equipment maintenance, are critical responsibilities. The role also requires proficiency with the point-of-sale system and cash handling processes.

Beyond daily operations, the Restaurant Manager plays a strategic role by assisting with marketing initiatives designed to boost sales and enhance the restaurant’s reputation. They maintain close communication with hotel leadership, including the President, General Manager, and Vice President of Culinary Operations. The position demands adaptability, excellent organizational skills, and a commitment to continuous improvement in guest service, quality, and efficiency. This is an exceptional opportunity for a seasoned food and beverage management professional seeking to lead a prestigious restaurant within a historic hotel setting, where dedication to excellence is recognized and rewarded.

Job Requirements

  • High school diploma or equivalent
  • 4-7 years food and beverage management experience in fine dining environment preferred
  • ServSafe certification
  • budgeting experience required
  • experience with inventories required
  • ability to supervise many employees in high volume environment
  • ability to analyze and solve problems
  • ability to adapt to change
  • ability to organize and prioritize under pressure
  • knowledgeable of basic sanitation
  • proficient in computer operations and ordering procedures
  • proficient in English reading, writing and oral communication
  • physical ability to stand for long periods, walk fast paced during shifts, bend, reach, stoop
  • ability to lift and carry trays and weights as specified

Job Qualifications

  • ServSafe certification
  • proven leadership skills
  • experience in food and beverage management
  • excellent communication skills
  • strong problem-solving abilities
  • ability to train and develop staff
  • knowledge of POS systems
  • ability to maintain high sanitation and safety standards
  • organizational skills
  • budgeting and inventory management experience
  • dedication to customer service

Job Duties

  • Maintain P&L authority over assigned location
  • manage reservation system, flow of service, staff scheduling, schedule adjustments, and attendance notices
  • facilitate staff briefings prior to all shifts
  • be subject matter expert on all menu items and guest information
  • identify talent internally and externally
  • interview, hire, and onboard new associates
  • monitor work performance of staff and provide training and development
  • motivate and challenge team to achieve high performance
  • recognize and reward excellent performance
  • improve or remove low performers through coaching
  • encourage staff to embrace company mission and values
  • maintain knowledge of company policies and communicate expectations
  • promote excellent guest service and handle guest concerns professionally
  • maintain restaurant cleanliness and sanitation standards
  • participate in safety and cleanliness inspections
  • assign cleaning tasks
  • report maintenance requests
  • ensure restaurant equipment is maintained and safely operated
  • enforce safety and security standards
  • perform managerial functions with POS system
  • responsible for cash handling and accountability
  • assist with marketing and promotional programs
  • write schedules that meet financial needs and ensure guest experience
  • approve payroll hours
  • perform host, server, server assistance, and food runner duties when needed
  • communicate daily with hotel leadership
  • enforce adherence to side work
  • maintain positive relationship with kitchen staff
  • additional tasks as assigned by President or General Manager

Job Criteria

Experience

Mid Level (3-7 years)


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