Job Overview
Employment Type
Full-time
Compensation
Salary
Range $62,354.00 - $74,600.00
Work Schedule
Day Shifts
Benefits
Medical
Dental
Vision
401(k)
Paid vacation
Paid holidays
Parental leave
Job Description
Delaware North is a global leader in hospitality and food service management, with over 100 years of experience providing exceptional service in iconic locations across the world. As a family-owned company, Delaware North prides itself on creating memorable experiences for guests while fostering a supportive environment that encourages growth and professional development for its team members. Their operations span diverse sectors including sports arenas, national parks, casinos, hotels, and restaurants, making them a versatile and dynamic employer in the hospitality industry.
Patina 250, a distinguished part of Delaware North's award-winning Patina Group, is a refined restaurant located within The Westin Buffalo in Buffalo, New York. The restaurant offers an inviting atmosphere where guests can enjoy fresh and thoughtfully crafted dishes that highlight the authentic tastes of Western New York. The interior combines modern artistic elements such as paintings, elaborate light fixtures, and sculptural wall installations to create a welcoming and aesthetically pleasing dining environment. Patina 250 focuses on delivering an exceptional dining experience, whether guests are enjoying drinks, shared plates, or a full meal.
The Restaurant Manager role at Patina 250 is a pivotal position responsible for the smooth functioning of daily operations within the restaurant. This role requires a strong, hands-on leader passionate about hospitality and guest service excellence. The manager will be highly visible on the floor, engaging directly with guests, supporting team members during service, and leading by example. The primary responsibilities include coordinating and supervising all aspects of the restaurant's functions, maintaining high standards in service quality, operational efficiency, and hygiene, and fostering a collaborative and positive team culture.
This opportunity is ideal for an individual with significant restaurant management experience, who excels at team development, guest satisfaction, and delivering consistent operational excellence. The Restaurant Manager will work closely with both front-of-house and culinary leaders to craft memorable dining experiences and ensure that every guest leaves with a positive impression. The role offers a competitive base salary range from $62,354 to $74,600 annually, with additional earning potential through an annual bonus plan based on company and individual performance, or an uncapped sales incentive plan.
Delaware North offers a comprehensive benefits package designed to support the personal and professional well-being of its employees. Benefits include medical, dental, and vision insurance, a 401(k) plan with up to 4% company match, paid vacation and holidays, parental bonding leave, tuition or professional certification reimbursement, and generous discounts at many Delaware North hotels and resorts. The company is committed to diversity and inclusion, providing equal employment opportunities to all qualified applicants regardless of race, gender, age, or other protected statuses.
Overall, this role presents a unique chance to join a respected hospitality group known for its legacy and innovation and to lead a vibrant restaurant team in a dynamic setting. Candidates who are passionate about hospitality leadership and eager to drive service excellence are encouraged to apply and become part of Delaware North’s exciting future.
Patina 250, a distinguished part of Delaware North's award-winning Patina Group, is a refined restaurant located within The Westin Buffalo in Buffalo, New York. The restaurant offers an inviting atmosphere where guests can enjoy fresh and thoughtfully crafted dishes that highlight the authentic tastes of Western New York. The interior combines modern artistic elements such as paintings, elaborate light fixtures, and sculptural wall installations to create a welcoming and aesthetically pleasing dining environment. Patina 250 focuses on delivering an exceptional dining experience, whether guests are enjoying drinks, shared plates, or a full meal.
The Restaurant Manager role at Patina 250 is a pivotal position responsible for the smooth functioning of daily operations within the restaurant. This role requires a strong, hands-on leader passionate about hospitality and guest service excellence. The manager will be highly visible on the floor, engaging directly with guests, supporting team members during service, and leading by example. The primary responsibilities include coordinating and supervising all aspects of the restaurant's functions, maintaining high standards in service quality, operational efficiency, and hygiene, and fostering a collaborative and positive team culture.
This opportunity is ideal for an individual with significant restaurant management experience, who excels at team development, guest satisfaction, and delivering consistent operational excellence. The Restaurant Manager will work closely with both front-of-house and culinary leaders to craft memorable dining experiences and ensure that every guest leaves with a positive impression. The role offers a competitive base salary range from $62,354 to $74,600 annually, with additional earning potential through an annual bonus plan based on company and individual performance, or an uncapped sales incentive plan.
Delaware North offers a comprehensive benefits package designed to support the personal and professional well-being of its employees. Benefits include medical, dental, and vision insurance, a 401(k) plan with up to 4% company match, paid vacation and holidays, parental bonding leave, tuition or professional certification reimbursement, and generous discounts at many Delaware North hotels and resorts. The company is committed to diversity and inclusion, providing equal employment opportunities to all qualified applicants regardless of race, gender, age, or other protected statuses.
Overall, this role presents a unique chance to join a respected hospitality group known for its legacy and innovation and to lead a vibrant restaurant team in a dynamic setting. Candidates who are passionate about hospitality leadership and eager to drive service excellence are encouraged to apply and become part of Delaware North’s exciting future.
Job Requirements
- Minimum two years experience in managerial position in restaurant with similar dining style, capacity, and volume
- ServSafe certification preferred but not mandatory with completion within six months of employment
- proficiency in Microsoft Office including Word and Excel
- ability to work days, evenings, holidays, weekends, and events
- no degree required
Job Qualifications
- Minimum two years experience in a managerial role within a similar restaurant environment
- strong leadership and team development skills
- excellent guest service and communication abilities
- proficiency in Microsoft Office including Word and Excel
- knowledge of restaurant operations, including inventory and staff scheduling
Job Duties
- Schedule and assign tasks for service and kitchen team members
- monitor shift responsibilities ensuring compliance with quality, sanitary, and legal standards
- assist with team member training and performance monitoring
- maintain positive guest relations and address concerns professionally
- assist with administrative duties including ordering and inventory management for the bar
- lead by example on the floor during service
- support front-of-house and culinary teams in delivering seamless guest experiences
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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