Restaurant Manager - Jersey Mike's (32029)

Salem, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $23.75 - $1.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

paid life insurance

short/long term disability

401(k) with employer contribution

Generous Paid Time Off

Job Description

Jersey Mike's is a renowned, award-winning locally owned multi-unit franchise specializing in delivering high-quality sub sandwiches and exceptional customer service. As an established player in the fast-casual dining sector, Jersey Mike's prides itself on a culture of community involvement, team dedication, and a family-oriented work environment. The company is committed to empowering its employees through leadership development, health benefits, competitive compensation, and opportunities for career growth. Their management team is integral to maintaining the brand's reputation for excellence in customer satisfaction and business operations across multiple locations.

This management role at Jersey Mike's offers a dynamic opportunity for experienced, service-oriented ... Show More

Job Requirements

Must be 18 years of age or older
Food handler's permit or ability to obtain one within 30 days of starting
High school diploma or equivalent
Service oriented mindset toward guests and team members
Effective communication skills
Ability to handle customer service issues professionally
Basic math skills
Ability to work a minimum of 47 hours per week
Ability to stand for long periods, bend and stoop
Ability to work around heat and in close quarters
Ability to lift up to 50 pounds
Ability to work with cleaning products

Job Qualifications

High school diploma or equivalent
Experience in restaurant or retail management preferred
Strong leadership and interpersonal skills
Ability to train, coach and mentor team members effectively
Excellent communication and problem-solving skills
Ability to analyze business performance and implement corrective actions
Knowledge of food safety regulations and sanitation standards
Basic math skills
Customer service oriented
Ability to work independently and use good judgment

Job Duties

Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
Respond positively and quickly to customer concerns and correct problems before they affect customers
Supervise and direct employees customarily and regularly during work hours
Work independently and use own discretion and judgment in executing duties and responsibilities
Train, coach and provide regular performance feedback (positive and corrective) to motivate and improve the performance of all employees
Evaluate employees performance and hold employees accountable for meeting performance standards
Communicate team goals and expectations to all employees
coach employees toward achieving goals, recognize and reward employees who contribute to goals
Make employment decisions regarding: hiring, discipline, advancement, termination, compensation
Develop and execute the business plan for the restaurant
Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary
Utilize labor effectively to meet budgets while ensuring high quality of QSC
Execute company-wide marketing programs
Identify and develop local restaurant marketing strategies to maximize sales
Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mike's policies and procedures
100% attendance, working a minimum of 47 hours per week
Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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