Restaurant Manager - Jersey Mike's (32018)

Salem, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $23.50 - $1.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

paid life insurance

short-term disability

long-term disability

401(k) with employer contribution

Paid Time Off

Job Description

Jersey Mike's is an award-winning, locally owned multiunit franchisee known for its commitment to quality, community, and customer service. As a well-established and reputable brand in the casual dining and sandwich restaurant industry, Jersey Mike's prides itself on delivering excellent food and an unmatched customer experience. The company emphasizes a family-oriented culture that values teamwork, compassion, and leadership. Jersey Mike's operates multiple locations, making it an influential player in the fast-casual dining sector and providing opportunities for career growth within its franchise network.

We are currently seeking to expand our management team by hiring motivated, service-oriented leaders to mana... Show More

Job Requirements

High school or equivalent
Minimum 2 years experience in a leadership role such as team or shift leader in restaurant, retail, or convenience store
Jersey Mike’s phase 1 & 3 certification and complete phase 2 within 12 months
Knowledge of employment laws and human resource practices
Strong business and management acumen including strategic planning and resource allocation
Ability to perform physical tasks including standing for long periods and lifting up to 50 pounds
Good communication and interpersonal skills
Positive attitude
Dependable and team-oriented
Valid driver license with clean driving record and liability coverage

Job Qualifications

High school diploma or equivalent
Minimum 2 years’ experience in a team/shift leader position in a restaurant, retail, or convenience store
Jersey Mike’s phase 1 & 3 certification and attend phase 2 within first 12 months
Knowledgeable regarding employment law and human resources practices
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
Basic math skills
Basic computer knowledge
Food handler’s permit
Valid driver license with clean driving record and sufficient liability coverage

Job Duties

Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
Respond positively and quickly to customer concerns and correct problems before they affect customers
Supervise and direct employees customarily and regularly during work hours
Work independently and use own discretion and judgment in executing duties and responsibilities
Train, coach and provide regular performance feedback to motivate and improve the performance of all employees
Evaluate employees’ performance and hold employees accountable for meeting performance standards
Communicate team goals and expectations to all employees
coach employees toward achieving goals, recognize and reward employees who contribute to goals

Job Location

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