Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
flexible schedule
Job Description
The hiring establishment is part of the globally recognized Taco Bell brand, a leading fast-food restaurant chain known for its Mexican-inspired menu offerings. Taco Bell operates thousands of locations worldwide, delivering quick, affordable, and high-quality meals to its diverse customer base. Known for its innovative menu and strong brand presence, Taco Bell emphasizes customer satisfaction, cleanliness, and efficient service across all its outlets. The franchise places a significant focus on maintaining a safe, welcoming environment for both guests and employees, supported by comprehensive training programs and strict adherence to food safety standards.
This particular opportunity is for the role of Restaurant General Manager (RGM) at an individual Taco Bell unit. The RGM serves as the backbone of the restaurant’s leadership team, responsible for delivering operational excellence and profitability. This full-time position demands a motivated leader who can provide direct supervision and guidance to staff while ensuring the restaurant meets and exceeds company standards for cleanliness, hospitality, quality, and service speed. The role requires not only managerial oversight but also hands-on involvement in day-to-day operations to set a strong example for the crew.
The RGM is charged with controlling key cost categories including food, labor, cash, and other controllable expenses to align with company budgets and guidelines. With a strong focus on guest service and product quality, the General Manager fosters a positive atmosphere that encourages repeat business and customer loyalty. Hiring and training responsibilities fall squarely within this role, with the RGM conducting performance appraisals and managing employee development for crew members, shift managers, and assistant managers alike.
Additionally, the manager plays an essential role in maintaining the overall cleanliness and organization of the restaurant, ensuring compliance with sanitation practices and legal regulations. Safety is a priority, with the RGM tasked to verify safety protocols are met and take corrective actions when necessary. Facilities and equipment maintenance oversight is another critical component, requiring collaboration with maintenance departments and area coaches to resolve issues promptly.
Performance metrics such as sales growth, food safety audits, labor efficiency, and expense control guide the success evaluation of this position. The RGM reports operational results through daily and weekly communications with area coaches, ensuring transparency and alignment with company goals. Flexible scheduling demands and a fast-paced work environment necessitate a highly adaptable, communicative, and decisive leader who thrives on continuous development both personally and for their team.
Overall, the Restaurant General Manager at Taco Bell embodies the integral management role that combines strategic operational oversight with proactive leadership and hands-on involvement to ensure a seamless, profitable restaurant operation that delights customers and fosters employee growth.
This particular opportunity is for the role of Restaurant General Manager (RGM) at an individual Taco Bell unit. The RGM serves as the backbone of the restaurant’s leadership team, responsible for delivering operational excellence and profitability. This full-time position demands a motivated leader who can provide direct supervision and guidance to staff while ensuring the restaurant meets and exceeds company standards for cleanliness, hospitality, quality, and service speed. The role requires not only managerial oversight but also hands-on involvement in day-to-day operations to set a strong example for the crew.
The RGM is charged with controlling key cost categories including food, labor, cash, and other controllable expenses to align with company budgets and guidelines. With a strong focus on guest service and product quality, the General Manager fosters a positive atmosphere that encourages repeat business and customer loyalty. Hiring and training responsibilities fall squarely within this role, with the RGM conducting performance appraisals and managing employee development for crew members, shift managers, and assistant managers alike.
Additionally, the manager plays an essential role in maintaining the overall cleanliness and organization of the restaurant, ensuring compliance with sanitation practices and legal regulations. Safety is a priority, with the RGM tasked to verify safety protocols are met and take corrective actions when necessary. Facilities and equipment maintenance oversight is another critical component, requiring collaboration with maintenance departments and area coaches to resolve issues promptly.
Performance metrics such as sales growth, food safety audits, labor efficiency, and expense control guide the success evaluation of this position. The RGM reports operational results through daily and weekly communications with area coaches, ensuring transparency and alignment with company goals. Flexible scheduling demands and a fast-paced work environment necessitate a highly adaptable, communicative, and decisive leader who thrives on continuous development both personally and for their team.
Overall, the Restaurant General Manager at Taco Bell embodies the integral management role that combines strategic operational oversight with proactive leadership and hands-on involvement to ensure a seamless, profitable restaurant operation that delights customers and fosters employee growth.
Job Requirements
- Must be at least 18 years old or older
- High school diploma or GED
- Possess a minimum of 6 months in a supervisory role
- Legal right to work in the United States
- Have open availability and the ability to work flexible hours and all shifts as needed
- Excellent oral and written communication skills
- Ability to manage time effectively and efficiently
Job Qualifications
- Must be at least 18 years old or older
- Strong preference for an internal promote from the AGM position who has completed all required learning zone training and certifications
- High school diploma or GED is required, undergraduate degree preferred
- Possess a minimum of 6 months in a supervisory role, preferably in a service-related business
- Legal right to work in the United States
- Have open availability and ability to work flexible hours and all shifts as needed
- Excellent oral and written communication skills
- Strong planning, organizing, and follow-up skills
- Excellent decision making and conflict resolution skills
- Must enjoy working in a fast-paced environment and be flexible enough to deal with rapid change
- Desire to develop their team and actively continue their own development
- Must be able to manage time effectively and efficiently and reach objectives within specified timeframes
Job Duties
- Ensure that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels
- Work within the restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality
- Ensure adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements
- Prepare and conduct crew member, shift manager, and assistant general manager performance appraisals
- Perform the hiring process for new crew members, shift leaders, and assistant general managers
- Coach and counsel all crew members and managers and be responsible for training and developing their team to expected certification and performance levels
- Maintain the restaurant cleanliness and organization, follow all food service sanitation guidelines and regulations
- Ensure compliance with all local, state, and federal laws pertaining to employment
- Verify the restaurant environment is safe for both employees and guests and take corrective action when needed
- Ensure that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and area coach
- Ensure excellent levels of guest service on all shifts and properly handle guests complaints to facilitate repeat business
- Provide relevant and timely feedback to area coach on operating results through daily call procedure and weekly area meetings
- Effectively manage turnover by practicing effective selection and training and by fostering a positive work environment
- Prepare food as needed for guests and training purposes as well as handle the cash register and money when required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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