Restaurant Manager Hourly CA

Stockton, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

Training and development programs

performance bonuses

Job Description

Taco Bell is a leading fast-food restaurant chain specializing in Mexican-inspired cuisine, known for its innovative menu and commitment to quality and customer satisfaction. As a part of Yum! Brands, Taco Bell operates numerous outlets across the United States and internationally, serving millions of customers daily. The brand focuses on delivering fast, fresh, and customizable food options in a vibrant and friendly environment. Taco Bell emphasizes operational excellence, guest satisfaction, and employee development to maintain its status as a premier quick-service restaurant in the industry. The company culture encourages growth, teamwork, and leadership, providing employees with opportunities to advance and thrive within the organization.

The Restaurant General Manager (RGM) role at Taco Bell plays a crucial leadership role responsible for the overall management and supervision of a single unit's operations. This position demands a high level of commitment to ensure the restaurant operates efficiently, profitably, and meets established standards in food quality, cleanliness, hospitality, and speed of service. The RGM actively participates in daily operations, whether training staff, assisting with guest service, or overseeing compliance with health and safety regulations. This hands-on leadership approach sets the tone for the team and helps in achieving business goals.

A core responsibility of the RGM includes managing cost controls related to food, labor, cash, and other controllable expenses, ensuring these meet company budgets and guidelines. The manager drives sales growth through customer experience improvements guided by Taco Bell's proprietary standards such as the 5 Bells and CORE performance metrics. Staffing is another key focus, with the manager responsible for maintaining appropriate levels to cover all shifts while balancing labor costs. Recruitment, performance evaluations, coaching, and training of crew members and management staff fall under the RGM's duties, emphasizing team development and certification standards.

Maintaining a safe, clean, and well-organized restaurant environment that complies with all local, state, and federal laws is essential. The RGM also ensures all equipment and facility maintenance procedures are followed, coordinating repairs as necessary. Handling customer complaints professionally and providing excellent guest service contribute to repeat business and strong community relationships. This role requires extensive communication and reporting with area coaches and corporate teams to monitor operating results and implement improvements.

Success in this role is measured by operational performance indicators such as sales results, labor and cost controls, speed of service, food safety audits, and employee turnover rates. The ideal candidate has strong leadership skills, a strategic mindset, and the ability to work in a fast-paced, dynamic environment while fostering a positive workplace culture. Taco Bell offers a rewarding career path for those who are passionate about delivering exceptional food experiences and developing high-performing teams.

Job Requirements

Must be at least 18 years old
Completed required learning zone training and certifications if promoted internally
High school diploma or GED
Minimum 6 months supervisory role experience
Legal right to work in the United States
Open availability and flexible to work all shifts
Good oral and written communication skills
Strong planning and organizational skills
Ability to handle decisions and conflict resolution
Comfortable working in fast-paced environment
Willingness to develop self and team
Efficient time management

Job Qualifications

At least 18 years old
Strong preference for internal promote from AGM with completed learning zone training and certifications
High school diploma or GED required, undergraduate degree preferred
Minimum of 6 months supervisory experience preferably in service-related business
Legal right to work in the United States
Open availability and ability to work flexible hours and all shifts
Excellent oral and written communication skills
Strong planning, organizing and follow-up skills
Excellent decision making and conflict resolution skills
Ability to work in a fast-paced environment and adapt to rapid change
Desire to develop team and own professional development
Effective time management skills to meet objectives

Job Duties

Ensure cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels
Work to produce positive sales growth by improving 5 Bells, CORE, speed of service and food quality
Maintain adequate staffing levels for all days and shifts to meet scheduling requirements
Prepare and conduct performance appraisals for crew members, shift managers, and assistant general managers
Perform hiring process for new crew members, shift leaders, and assistant general managers
Coach and counsel crew members and managers, training team to certification and performance standards
Maintain restaurant cleanliness and organization, ensuring food service sanitation compliance
Ensure compliance with all local, state, and federal employment laws
Verify a safe environment for employees and guests and take corrective actions as needed
Ensure preventative maintenance for equipment and facilities and report needed repairs
Provide excellent guest service and handle complaints to facilitate repeat business
Provide timely feedback to area coach on operating results
Manage turnover through effective selection, training and fostering a positive work environment
Prepare food and handle cash register as needed for guests and training purposes