Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Prescription coverage
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
basic life insurance
Optional life insurance
Optional short-term disability
accident insurance
401(k) retirement plan
Transit and parking accounts
Paid Time Off
Holidays
Employee assistance program
Pet insurance
Legal Coverage
Retail discount
Free Meals
Meal Discount
Parking permits
Job Description
OTG Concessions Management, LLC is a pioneering company in the hospitality industry, specializing in delivering exceptional dining and retail experiences in airport environments. With over 300 in-terminal dining and retail locations spread across 11 airports, OTG serves millions of travelers each year, employing more than 5,000 crewmembers. The company is founded on the principle of transforming airport experiences by combining innovation with customer service excellence, making it a leader in airport hospitality. OTG emphasizes creating a unique hospitality environment where employees are encouraged to explore, learn, and maximize their potential, fostering a culture of inclusivity, opportunity, and growth.
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Job Requirements
- Minimum 3 to 5 years of leadership experience in full-service restaurants or retail
- Degree in hospitality preferred
- Ability to work varied hours, including days, nights, weekends, holidays, and during inclement weather
- Proficiency with Microsoft Suite
- Knowledge of P and L analysis, budgeting, and forecasting
- Strong communication skills
- Commitment to maintaining safety and regulatory compliance
Job Qualifications
- Degree in hospitality preferred
- Minimum 3 to 5 years of leadership experience in full-service restaurants or retail
- Multi-unit management experience is a plus
- Proficiency in P and L analysis, budgeting, and forecasting
- Excellent verbal and written communication skills
- Proficiency with Microsoft Suite
- Ability to work varied hours, including days, nights, weekends, holidays, and during inclement weather
Job Duties
- Oversee daily operations for OTG's diverse concepts, including retail, QSR, and full-service restaurants in an allocated area
- Ensure all food and beverage products meet OTG quality and presentation standards
- Manage scheduling and staffing to maintain optimal service levels
- Lead onboarding and training plans for new hourly crewmembers
- Maintain a positive and safe work environment for all crewmembers
- Follow safety policies and adhere to legal workplace regulations
- Address and manage corrective actions for Coyle and NSF audits
- Communicate OTG policies and procedures consistently using the crewmember handbook and CBA
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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