Job Overview
Employment Type
Full-time
Compensation
Salary
Range $62,000.00 - $66,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee wellness programs
Job Description
Hilton is a renowned global leader in the hospitality industry, celebrated for delivering exceptional guest experiences and cultivating an award-winning workplace culture. With a rich history of welcoming more than 3 billion guests worldwide, Hilton is dedicated to filling the earth with the light and warmth of hospitality. As a company, Hilton is committed to innovation, integrity, and leadership, steadily setting new standards for the future of travel through its diverse portfolio of world-class brands. Recognized multiple times on the World's Best Workplaces list by Great Place to Work and Fortune, Hilton prides itself on fostering a supportive environment where team members are valued and empowered to grow their careers.
Joining Hilton means becoming part of a dynamic team that thrives on collaboration, ownership, and a passion for service excellence. The company places great emphasis on its core values—hospitality, integrity, leadership, teamwork, ownership, and a results-oriented mindset focused on the present moment—to ensure every guest resonates with their memorable stay.
The role of Restaurant Manager at Hilton offers a unique opportunity to lead daily operations within one of the hotel’s dining outlets where you will play a pivotal role in shaping guest experiences. This role goes beyond overseeing routine activities; it requires inspiring and mentoring a team, driving profitability, maintaining high service and hygiene standards, and creatively promoting the outlet to maximize revenue. As a Restaurant Manager, you will be at the forefront of delivering the exceptional hospitality Hilton is known for, ensuring that every interaction and touchpoint exceeds guest expectations.
Daily responsibilities include managing outlet operations such as guest service standards, product quality, inventory control, and budgeting. You will oversee the implementation of marketing strategies and promotional initiatives designed to boost sales while maintaining strict compliance with health, safety, and sanitation regulations. Building a highly engaged and motivated team is also a critical component of the role, involving recruiting, coaching, conducting performance evaluations, and fostering professional development opportunities.
Hilton believes in not only delivering outstanding experiences for guests but also creating meaningful career paths for its employees. Whether you are embarking on a new career journey or seeking fresh challenges, Hilton supports your growth at every step. This role is designed for professionals who are passionate about hospitality, driven by integrity, and excel in leadership and teamwork. If you are ready to lead a vibrant team and contribute to an outstanding dining experience, Hilton provides an environment where you can thrive and truly make a lasting impact.
Joining Hilton means becoming part of a dynamic team that thrives on collaboration, ownership, and a passion for service excellence. The company places great emphasis on its core values—hospitality, integrity, leadership, teamwork, ownership, and a results-oriented mindset focused on the present moment—to ensure every guest resonates with their memorable stay.
The role of Restaurant Manager at Hilton offers a unique opportunity to lead daily operations within one of the hotel’s dining outlets where you will play a pivotal role in shaping guest experiences. This role goes beyond overseeing routine activities; it requires inspiring and mentoring a team, driving profitability, maintaining high service and hygiene standards, and creatively promoting the outlet to maximize revenue. As a Restaurant Manager, you will be at the forefront of delivering the exceptional hospitality Hilton is known for, ensuring that every interaction and touchpoint exceeds guest expectations.
Daily responsibilities include managing outlet operations such as guest service standards, product quality, inventory control, and budgeting. You will oversee the implementation of marketing strategies and promotional initiatives designed to boost sales while maintaining strict compliance with health, safety, and sanitation regulations. Building a highly engaged and motivated team is also a critical component of the role, involving recruiting, coaching, conducting performance evaluations, and fostering professional development opportunities.
Hilton believes in not only delivering outstanding experiences for guests but also creating meaningful career paths for its employees. Whether you are embarking on a new career journey or seeking fresh challenges, Hilton supports your growth at every step. This role is designed for professionals who are passionate about hospitality, driven by integrity, and excel in leadership and teamwork. If you are ready to lead a vibrant team and contribute to an outstanding dining experience, Hilton provides an environment where you can thrive and truly make a lasting impact.
Job Requirements
- Bachelor's degree in Hospitality Management or related field preferred
- Minimum of 3 years experience in a supervisory or management role within the hospitality or restaurant industry
- Proven track record of leading teams to achieve operational excellence
- Strong organizational and multitasking capabilities
- Proficient in using restaurant management software and POS systems
- Ability to work flexible hours including weekends and holidays
- Commitment to upholding Hilton's core values and high standards of service
Job Qualifications
- Previous experience in restaurant or hospitality management
- Strong leadership and team-building skills
- Excellent communication and interpersonal abilities
- Knowledge of budgeting and financial management
- Familiarity with health and safety regulations
- Ability to develop and implement marketing strategies
- Customer service orientation
- Ability to assess and improve guest satisfaction
- Problem-solving and conflict resolution skills
Job Duties
- Manage outlet operations including guest service standards, product quality, inventory management, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
- Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to improve the dining experience
- Supervise, coach, and mentor team members
- conduct performance evaluations
- provide professional development and recognize achievements
- Implement marketing strategies, up-selling techniques, and promotional initiatives to drive food and beverage sales and profitability
- Lead recruitment, conduct interviews, and onboard new team members
- Ensure compliance with health, safety, sanitation, and alcohol awareness regulations
- Maintain the highest standards of guest and team member wellbeing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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