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Restaurant Manager - Franchise

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities

Job Description

Denny's is a well-established and independently owned franchise of the popular American diner-style restaurant chain known for serving classic breakfast favorites, burgers, and comfort food. With a reputation built on providing delicious meals paired with friendly and attentive service, Denny's draws in guests seeking a welcoming and satisfying dining experience. Each Denny's restaurant operates independently under a franchise model, allowing local management teams to tailor services and operations to their communities while upholding the brand's quality standards. The company prides itself on creating an inviting atmosphere where customers feel valued and at home, making it a preferred destination for individuals and families alike. Working at a Denny's franchise means becoming part of a team dedicated to feeding people and delivering an experience beyond just a meal. The focus extends from the quality and taste of the food to the warmth and hospitality extended to every guest during their visit.

The role of Restaurant Manager at a Denny's franchise offers a unique leadership opportunity that goes well beyond routine management. As a Restaurant Manager, you are entrusted with not just overseeing day-to-day operations but also shaping the overall guest experience from the moment customers walk through the door until they leave. This position requires a passionate commitment to hospitality, staff leadership, and operational excellence to ensure each guest's dining experience is memorable and satisfying. Responsibilities include executing efficient restaurant operations, managing and motivating staff, and fostering a culture of hospitality that prioritizes guest satisfaction above all. The manager plays a crucial role in delivering consistent service quality and maintaining operational standards that align with the franchise's goals and Denny's brand values. This job is ideal for candidates who are passionate about food, dedicated to serving others, and eager to lead a team in a fast-paced but rewarding restaurant environment. While Denny's, Inc. sets brand guidelines, the independent franchisee manages employment decisions, ensuring localized control over hiring, scheduling, and staffing to best meet the needs of their particular restaurant and community.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in restaurant management
  • Excellent communication skills
  • Ability to lead and motivate a team
  • Strong customer service focus
  • Knowledge of health and safety regulations
  • Ability to manage operational logistics

Job Qualifications

  • Prior experience in restaurant management or supervisory role
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Knowledge of food safety and sanitation standards
  • Customer service-oriented mindset
  • Problem-solving skills
  • High school diploma or equivalent

Job Duties

  • Overseeing restaurant operations execution and management of staff
  • Demonstrating a strong commitment to hospitality and guest satisfaction
  • Leading and motivating team members to achieve high performance
  • Ensuring compliance with health and safety regulations
  • Managing inventory and supplies effectively
  • Handling customer inquiries and resolving issues promptly
  • Maintaining restaurant cleanliness and ambiance

Job Criteria

Experience

Mid Level (3-7 years)


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