Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,100.00 - $62,200.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with up to 4% company match
Annual performance bonus
paid vacation days
Paid parental bonding leave
tuition and professional certification reimbursement
Friends-and-family discounts
Job Description
Delaware North is a global leader in hospitality and food service, with a rich legacy spanning over 100 years. As a family-owned company, Delaware North operates a diverse portfolio including iconic sports arenas, national parks, casinos, hotels, and retail establishments across the globe. Known for its commitment to delivering exceptional guest experiences and fostering a positive work environment, Delaware North emphasizes growth and career development for its employees. The company believes in creating opportunities that align with the personal and professional aspirations of its workforce, offering pathways to success whether one is beginning their career or seeking advancement in the hospitality industry.
The Restaurant Manager position at the Ford Ice Center in Nashville, Tennessee, offers a unique opportunity to be part of this esteemed organization. In this role, you will work closely with the Restaurant General Manager to oversee daily restaurant operations, ensuring the seamless execution of service and operational standards. This is a leadership role requiring a proactive and motivated professional who can inspire and lead the team to deliver high-quality service that meets Delaware North's standards. Your responsibilities will be broad and impactful, ranging from team development and customer relations to administrative oversight and compliance with health and safety regulations.
The role offers a competitive salary range between $46,100 and $62,200 per year, with additional earning potential through an annual bonus plan linked to company and individual performance or an uncapped sales incentive plan. This compensation reflects Delaware North’s recognition of experience and qualifications but also demonstrates flexibility for exceptional candidates with advanced skills or expertise that surpass the standard requirements.
As a Restaurant Manager, you will be pivotal in training, motivating, and developing your team to maintain professionalism and high performance. Ensuring positive guest relations is a priority, as you will address any concerns or complaints efficiently and courteously, fostering an environment where guest satisfaction is paramount. Your role also encompasses administrative duties including ordering supplies, managing inventory, scheduling staff, and operational reporting, all of which contribute to the smooth functioning of the restaurant.
Operational accuracy is critical, and you will be expected to monitor point of sale systems to detect errors, price variations, and ensure accuracy. Health, safety, and sanitation standards must be rigorously maintained according to applicable regulations, ensuring a safe and compliant environment for both team members and guests.
This position requires a minimum of two years of experience in restaurant management or a comparable role, ideally within high-volume establishments. Proven ability in budget management, cost control, inventory oversight, and understanding profit and loss statements is essential. Strong leadership and interpersonal skills are necessary to build teamwork and motivate staff, along with knowledge of food and beverage service standards and health regulations. Financial acumen and proficiency with computer programs such as Microsoft Word, Outlook, Excel, and point of sale systems are crucial for success.
The ideal candidate will also be able to obtain certifications including ServSafe, Food Safety Handler, and Training for Intervention Procedures. Flexibility in work schedule is important, as you will need to accommodate varying business demands.
Delaware North values diversity and is an equal opportunity employer, committed to considering applicants of all backgrounds and identities. Joining Delaware North means becoming part of a supportive and inclusive corporate family that prioritizes both guest satisfaction and employee development, offering a vibrant and rewarding career path in hospitality. If you are passionate about leading a team to excellence and eager to contribute to an exciting and dynamic environment, this role at the Ford Ice Center in Nashville could be the perfect fit for your career aspirations.
The Restaurant Manager position at the Ford Ice Center in Nashville, Tennessee, offers a unique opportunity to be part of this esteemed organization. In this role, you will work closely with the Restaurant General Manager to oversee daily restaurant operations, ensuring the seamless execution of service and operational standards. This is a leadership role requiring a proactive and motivated professional who can inspire and lead the team to deliver high-quality service that meets Delaware North's standards. Your responsibilities will be broad and impactful, ranging from team development and customer relations to administrative oversight and compliance with health and safety regulations.
The role offers a competitive salary range between $46,100 and $62,200 per year, with additional earning potential through an annual bonus plan linked to company and individual performance or an uncapped sales incentive plan. This compensation reflects Delaware North’s recognition of experience and qualifications but also demonstrates flexibility for exceptional candidates with advanced skills or expertise that surpass the standard requirements.
As a Restaurant Manager, you will be pivotal in training, motivating, and developing your team to maintain professionalism and high performance. Ensuring positive guest relations is a priority, as you will address any concerns or complaints efficiently and courteously, fostering an environment where guest satisfaction is paramount. Your role also encompasses administrative duties including ordering supplies, managing inventory, scheduling staff, and operational reporting, all of which contribute to the smooth functioning of the restaurant.
Operational accuracy is critical, and you will be expected to monitor point of sale systems to detect errors, price variations, and ensure accuracy. Health, safety, and sanitation standards must be rigorously maintained according to applicable regulations, ensuring a safe and compliant environment for both team members and guests.
This position requires a minimum of two years of experience in restaurant management or a comparable role, ideally within high-volume establishments. Proven ability in budget management, cost control, inventory oversight, and understanding profit and loss statements is essential. Strong leadership and interpersonal skills are necessary to build teamwork and motivate staff, along with knowledge of food and beverage service standards and health regulations. Financial acumen and proficiency with computer programs such as Microsoft Word, Outlook, Excel, and point of sale systems are crucial for success.
The ideal candidate will also be able to obtain certifications including ServSafe, Food Safety Handler, and Training for Intervention Procedures. Flexibility in work schedule is important, as you will need to accommodate varying business demands.
Delaware North values diversity and is an equal opportunity employer, committed to considering applicants of all backgrounds and identities. Joining Delaware North means becoming part of a supportive and inclusive corporate family that prioritizes both guest satisfaction and employee development, offering a vibrant and rewarding career path in hospitality. If you are passionate about leading a team to excellence and eager to contribute to an exciting and dynamic environment, this role at the Ford Ice Center in Nashville could be the perfect fit for your career aspirations.
Job Requirements
- Minimum of 2 years of experience as a restaurant manager, assistant manager, or similar role
- experience managing budgets, cost control, and inventory
- understanding of profit and loss statements
- strong leadership and interpersonal skills
- knowledge of food and beverage service standards
- knowledge of health regulations and safety procedures
- financial acumen
- proficient in Word, Outlook, Excel, and point of sale systems
- ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
- capacity to work a flexible schedule to accommodate business levels
Job Qualifications
- Minimum of 2 years of experience as a restaurant manager, assistant manager, or similar role
- strong leadership and interpersonal skills
- knowledge of food and beverage service standards
- knowledge of health regulations and safety procedures
- financial acumen
- proficient computer skills including Word, Outlook, Excel, and point of sale systems
- ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
Job Duties
- Manage all restaurant operations, ensuring smooth coordination across all areas of the restaurant
- train, motivate, and develop team members to maintain high performance and professionalism
- maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
- assist with administrative tasks, including ordering, inventory, scheduling, and operational reporting
- continuously monitor the point of sale system, checking for errors, price variations, and accuracy
- monitor and enforce health, safety, and sanitation standards in compliance with regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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