Restaurant Manager (FOH Team Lead)

Sunnyvale, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $24.00 - $36.00

Benefits

Dental Insurance

employee discount

Health Insurance

Paid Time Off

Vision Insurance

Job Description

Pacific Catch, Inc. is a renowned restaurant company committed to delivering exceptional dining experiences centered on fresh, sustainable seafood and a welcoming atmosphere. Known for its dedication to quality and environmental responsibility, Pacific Catch operates multiple locations that blend innovative culinary techniques with a strong commitment to protecting the oceans. The company prides itself on fostering a thriving workplace culture where hospitality is paramount and team members are valued for their contribution to the guest experience.

The role of the Front of House (FOH) Team Leader at Pacific Catch is an exciting opportunity for experienced restaurant leaders passionate about deliverin... Show More

Job Requirements

4+ years of full-service restaurant hospitality experience with 2 years in management
Managed other successful, high-volume restaurants in an innovative chain
Proven track record of training, mentoring, and managing hourly employees
Technology savvy and proficient with MS Office, Google Apps, Toast POS, and social media
Understanding of P&L statements to improve sales and control costs
High personal standards and leadership by example
Passionate about ocean and environmental protection
Must be able to stand and exert well-paced mobility for periods up to 5 hours
Must be able to reach, bend, stoop and frequently lift up to 25 pounds

Job Qualifications

4+ years of full-service restaurant hospitality experience with 2 years in management
Proven track record of effectively and empathetically training, mentoring, and managing hourly employees
Technology savvy: comfortable with MS Office, Google Apps/programs, Toast POS, use of tablets and/or handheld devices, and an understanding of social media outlets
Understanding of a P&L statement and looking for opportunities to improve sales or manage costs
Holds themselves to high standards and expects the same from their team
leads by example
Passionate about protecting oceans and the environment

Job Duties

Effectively manage Pacific Catch, Inc. restaurant and team members within the policies and guidelines of the company, always aiming for guest satisfaction
Provide direction, leadership and mentoring to all FOH staff during all shifts
Ensure fast, accurate service, with positive and polite guest interaction
Be the face of Pacific Catch, Inc.: introducing the food, inviting the guests in and helping them navigate ordering, making sure orders are fulfilled quickly
Conduct inventory and cash control procedures
Ensure that all staff stations, service areas, dining room, outdoor seating, and tables are set for the shift and that the tables and floor are clean
Handle guest complaints with professional and sincere attention
Completion of daily, weekly, and monthly operational, administrative, and HR-related duties

Job Location

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