
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Career Development
flexible scheduling
Employee assistance program
Job Description
Denny's is a renowned full-service restaurant brand known for its welcoming atmosphere, classic American diner fare, and commitment to providing excellent guest experiences. With locations across the country, Denny's has built a solid reputation for serving customers 24/7, offering a reliable place for meals any time of the day. The company places a strong emphasis on creating a professional and inclusive work environment, highlighting core values such as integrity, loyalty, winning, service, and teamwork. This environment fosters a culture focused on teamwork, retention, and delivering top-notch guest service.
The role of Restaurant Manager at Denny's is an essential leadership position that supports the General Manager in managing daily restaurant operations to achieve efficient, compliant, and profitable performance. The Restaurant Manager plays a crucial part in overseeing all restaurant functions, including dining room, kitchen, and service areas, ensuring smooth operational flow during assigned shifts. This position involves assisting with hiring, training, and developing team members, while coaching and providing ongoing feedback to maintain high performance and accountability among staff. Ensuring adherence to food safety requirements and Denny's brand standards is a significant responsibility to uphold the quality and safety of the food service.
In addition to operational management, the Restaurant Manager is a visible leader on the floor, dedicated to supporting excellent guest service by resolving concerns promptly and reinforcing service standards. The role demands active participation in financial management tasks like labor cost control, inventory tracking, and waste reduction efforts to support the restaurant's sales and profit goals. Maintaining compliance with all applicable federal, state, and local regulations, as well as company policies, is vital for overall operational success.
The position also requires oversight of cleaning and facility standards to ensure the restaurant remains a clean, safe, and organized environment for both guests and employees. Since the restaurant environment is fast-paced and physically demanding, the Restaurant Manager's ability to stand, walk, lift, and operate POS systems efficiently is essential. The job demands excellent cognitive skills for multitasking, decision making, and maintaining focus amid a busy, high-volume dining experience.
This role is ideal for someone with at least one to two years of restaurant or supervisory experience who is passionate about delivering outstanding customer service and leading a dedicated team. A high school diploma or equivalent is required, along with ServSafe certification or the ability to obtain it. The candidate must be willing to work varied shifts, including nights, weekends, and holidays, and have reliable transportation to support nearby restaurant locations as needed. This opportunity offers a dynamic work environment at a respected brand, supporting career growth in restaurant management and operational leadership.
The role of Restaurant Manager at Denny's is an essential leadership position that supports the General Manager in managing daily restaurant operations to achieve efficient, compliant, and profitable performance. The Restaurant Manager plays a crucial part in overseeing all restaurant functions, including dining room, kitchen, and service areas, ensuring smooth operational flow during assigned shifts. This position involves assisting with hiring, training, and developing team members, while coaching and providing ongoing feedback to maintain high performance and accountability among staff. Ensuring adherence to food safety requirements and Denny's brand standards is a significant responsibility to uphold the quality and safety of the food service.
In addition to operational management, the Restaurant Manager is a visible leader on the floor, dedicated to supporting excellent guest service by resolving concerns promptly and reinforcing service standards. The role demands active participation in financial management tasks like labor cost control, inventory tracking, and waste reduction efforts to support the restaurant's sales and profit goals. Maintaining compliance with all applicable federal, state, and local regulations, as well as company policies, is vital for overall operational success.
The position also requires oversight of cleaning and facility standards to ensure the restaurant remains a clean, safe, and organized environment for both guests and employees. Since the restaurant environment is fast-paced and physically demanding, the Restaurant Manager's ability to stand, walk, lift, and operate POS systems efficiently is essential. The job demands excellent cognitive skills for multitasking, decision making, and maintaining focus amid a busy, high-volume dining experience.
This role is ideal for someone with at least one to two years of restaurant or supervisory experience who is passionate about delivering outstanding customer service and leading a dedicated team. A high school diploma or equivalent is required, along with ServSafe certification or the ability to obtain it. The candidate must be willing to work varied shifts, including nights, weekends, and holidays, and have reliable transportation to support nearby restaurant locations as needed. This opportunity offers a dynamic work environment at a respected brand, supporting career growth in restaurant management and operational leadership.
Job Requirements
- Minimum of 1-2 years of restaurant or supervisory experience preferred
- high school diploma or equivalent required
- college coursework preferred
- strong communication skills
- leadership skills
- problem-solving skills
- knowledge of restaurant operations and food safety practices
- ServSafe certification required or ability to obtain
- proficiency with POS systems and basic computer applications
- ability to work flexible schedules including nights, weekends, and holidays
- reliable transportation and ability to support nearby restaurant locations
- ability to stand and walk for extended periods
- ability to lift and carry objects ranging from 0 to 75 lbs with assistance when needed
- ability to push and pull approximately 10 to 40 lbs of force occasionally
- ability to communicate effectively with guests, team members, and management
- ability to maintain focus in a fast-paced, high-volume environment
- ability to multi-task and prioritize demands
- ability to make timely decisions and solve operational and guest issues
- ability to support leadership and coach team members
- ability to adapt to changing business conditions
- ability to maintain regular and predictable attendance
Job Qualifications
- High school diploma or equivalent
- college coursework preferred
- minimum of 1-2 years of restaurant or supervisory experience preferred
- strong communication skills
- leadership skills
- problem-solving skills
- knowledge of restaurant operations
- knowledge of food safety practices
- ServSafe certification required or ability to obtain
- proficiency with POS systems
- proficiency with basic computer applications
Job Duties
- Support hiring, training, and development of team members
- assist with onboarding and training using company systems and procedures
- provide coaching and feedback to team members to support performance and accountability
- promote a professional, inclusive, and respectful work environment
- demonstrate WKS values of integrity, loyalty, winning, service, and teamwork
- support a positive culture focused on teamwork, retention, and guest service
- assist in overseeing daily restaurant operations including dining room, kitchen, and service areas
- support scheduling, staffing, and labor deployment based on business needs
- execute opening and closing procedures including security and cash handling protocols
- monitor food preparation, service flow, and operational efficiency
- ensure compliance with Denny's brand standards, food safety requirements, and operational procedures
- assist with inventory, ordering, and operational reporting
- work stations during peak business periods to maintain service levels
- ensure guests receive prompt, friendly, accurate, and high-quality service
- address and resolve guest concerns professionally and promptly
- support guest satisfaction through coaching and reinforcement of service standards
- maintain a visible presence in the dining room to support guest experience
- communicate effectively with guests, team members, and management
- assist in managing restaurant financial performance, including labor and cost controls
- support execution of plans to meet or exceed sales and profit goals
- follow cash handling, deposit, and reconciliation procedures
- support inventory control and waste reduction efforts
- ensure compliance with all federal, state, and local regulations
- support food safety, sanitation, and health department standards
- ensure required certifications, training, and documentation are maintained
- enforce company policies including timekeeping and workplace conduct
- report employee relations concerns as needed
- maintain a clean, safe, and organized restaurant environment
- ensure cleaning schedules and sanitation procedures are followed
- perform and assign cleaning tasks including sweeping, mopping, sanitizing, removing trash, and cleaning restrooms
- stand, walk, bend, stoop, twist, reach, grasp, lift, carry, push, and pull objects
- communicate with guests, team members, and management
- use POS systems, kitchen equipment, and restaurant technology as permitted
- maintain focus in a fast-paced environment
- multi-task and prioritize competing demands
- make timely decisions
- support leadership and coach team
- manage guest interactions and service recovery
- adapt to changing business conditions and needs
- maintain regular and predictable attendance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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