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Restaurant Manager - Chili's Newington CT

Job Overview

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Compensation

Salary
Range $70,000.00 - $75,000.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
flexible scheduling
Career development opportunities

Job Description

Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas, in 1975. Over the decades, Chili's has become a beloved destination known for its vibrant atmosphere and signature dishes including Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas. The brand is deeply ingrained in the casual dining industry, recognized not only for its delicious food but also for its commitment to exceptional hospitality, community engagement, and a welcoming culture. Chili's continues to attract guests by creating memorable dining experiences rooted in quality, fun, and a strong sense of service. The company fosters a culture where teamwork, accountability, and guest satisfaction are the cornerstones of success, making it a preferred employer for those passionate about hospitality and service.

The role of a Chili's Manager is pivotal in maintaining and elevating the restaurant's reputation for excellent service and a fun dining environment. Chili's Managers are something special; they are wired for hospitality. In this position, managers are responsible for inspiring and leading their teams to deliver superior guest experiences in a lively, high-energy setting. This role emphasizes not only operational excellence but also genuine connection with both guests and team members, fostering a positive and inclusive atmosphere. Working at Chili's as a Manager means being part of a win-together culture where teamwork is rewarded, going above and beyond is celebrated, and leadership is exercised with both heart and mind.

A Chili's Manager works actively to ensure that every guest feels valued and has a great experience from the moment they walk in. They are role models who uphold and enforce operational and quality standards, guiding their team with transparency, accountability, and open communication. This role requires a proactive mindset, where identifying the root causes of issues and embodying vulnerability and honesty are essential. Managers champion change, influence team member behaviors, and drive restaurant initiatives to meet financial goals and operational successes. They are also responsible for hiring, training, retaining, and developing team members to help them grow professionally and take on larger roles within the company.

Additionally, Chili's Managers engage with the community, building strong relationships that promote the brand and enhance guest engagement within the restaurant's walls. Safety and quality are also critical, with strict adherence to food handling procedures to ensure guest health and satisfaction. This leadership role demands the ability to manage multiple responsibilities effectively—including leading shifts, overseeing guest interactions, and controlling costs through Chili's proprietary systems and processes. Managers embody Chili's core cultural beliefs, which include valuing every guest, striving for food perfection, being accountable, and playing restaurant. These values shape all management practices and team interactions, ensuring that Chili's remains a leader in casual dining.

This full-time managerial position offers a competitive salary ranging from $70,000 to $75,000 yearly. It is ideal for dependable team players who thrive in dynamic, fast-paced environments and possess excellent multitasking skills. Those who are passionate about hospitality, enjoy leading teams, and are committed to delivering outstanding service will find this role rewarding and fulfilling. Joining Chili’s as a Manager means becoming part of a legacy that blends serious business goals with a culture of fun, inclusivity, and respect for every member of the team and every guest served.

Job Requirements

  • High school diploma or equivalent
  • previous management experience in a restaurant or hospitality industry
  • strong leadership and team management skills
  • ability to work in a fast-paced environment
  • excellent communication skills
  • knowledge of safe food handling procedures
  • multitasking ability
  • dependable and accountable nature

Job Qualifications

  • Proven leadership experience in a hospitality or restaurant environment
  • strong communication and interpersonal skills
  • ability to motivate and develop team members
  • knowledge of food safety and sanitation standards
  • experience with budgeting and cost control
  • problem-solving skills
  • high school diploma or equivalent
  • excellent multitasking abilities
  • dependable team player

Job Duties

  • Ensure a great guest experience
  • role model and hold team members accountable to operational and quality standards
  • identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • foster open communication between team members and management
  • influence team member behaviors by championing change and restaurant initiatives
  • lead with heart and mind
  • drive business results by utilizing Chili's systems to effectively control costs
  • follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • hire, train, retain, and develop team members to take on larger roles
  • drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • understand and practice safe food handling procedures
  • communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Job Criteria

Experience

No experience required


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