Restaurant Manager

PAGE Ventures is a locally owned and operated Dunkin' franchise, known for its fast-paced and high-energy environment. As part of the PAGE Ventures family, the franchise operates several locations, delivering exceptional customer experiences in a vibrant and supportive workplace. Dunkin', founded in 1950, has become America’s favorite all-day, everyday destination for coffee and baked goods. The brand leads the market in hot and iced coffee, donuts, bagels, and muffins while maintaining a loyal customer base. With over 13,100 restaurants across 41 countries, Dunkin' continues to expand, driven by its commitment to quality, speed, and friendliness. The Canton, Massachusetts-based company is part of the Dunkin' Brands Group, Inc., which carefully cultivates Dunkin's brand reputation worldwide.

The Restaurant Manager role at PAGE Ventures Dunkin' is a full-time position offering a salary range of $17.75 to $18.25 per hour. The position is designed for a dynamic leader to manage day-to-day restaurant operations in line with Dunkin' Donuts' brand standards and franchisee policies. This role requires working a minimum of 50 hours per week, with 40 hours compensated at the base hourly rate and 10 hours paid at overtime rates.

As a Restaurant Manager, you will be entrusted with leading a motivated team to deliver outstanding guest service, operational excellence, and profitable business growth. The scope of responsibilities includes hiring, training, and developing employees while ensuring that every team member understands and meets job expectations. You will play a key role in creating a guest-first culture, maintaining safety and sanitation protocols, and ensuring compliance with all applicable food safety and labor laws. Supervising operational tasks such as staffing, auditing, and implementing productivity and quality standards will be central to your day-to-day duties.

Your financial acumen will be vital in controlling costs, maximizing profitability, and executing in-restaurant marketing promotions effectively. Leading new product rollouts and setting sales goals aligned with company objectives will be part of your strategic focus. With a strong emphasis on personal and team performance, you will act as a role model setting high standards for customer service, collaboration, and operational efficiency.

Beyond task management, this role demands excellent leadership qualities including conflict resolution, coaching, and decision-making skills. The ability to analyze performance data, identify challenges, and implement solutions is essential. You will foster teamwork and employee engagement, rewarding strengths and promoting professional development while ensuring a positive work environment. Your communication skills will enable you to coordinate effectively with staff and handle guest concerns promptly and professionally.

Working with PAGE Ventures means joining a renowned Dunkin' franchisee that values its employees and customers alike. The comprehensive benefits package includes paid time off, health care, dental and vision insurance, a quarterly bonus incentive, and gym membership reimbursement. Additionally, employees enjoy discounts at Dunkin' locations and other perks, encouraging a healthy work-life balance. This role offers a rewarding career path for individuals passionate about the foodservice industry and eager to contribute to the legacy of a beloved global brand.