Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Dunkin' is a globally recognized coffee and baked goods chain known for its commitment to quality, consistency, and exceptional customer service. As a leader in the quick-service restaurant industry, Dunkin' continually strives to provide guests with a welcoming atmosphere, delicious menu offerings, and a satisfying experience each time they visit. Operating a Dunkin' restaurant involves maintaining brand standards, executing operational procedures, delivering fresh and tasty products, and fostering an environment where both guests and employees feel valued and appreciated. Through ongoing innovation, community involvement, and a focus on excellence, Dunkin' has established itself as a preferred destination for coffee lovers and casual diners alike.
The role of Restaurant Manager at Dunkin' is a pivotal leadership position that demands energy, commitment, and a results-driven mindset. This position involves overseeing the daily operations of the restaurant, ensuring all aspects of the business align with Dunkin's high standards of quality, safety, and customer service. As a manager, you are the driving force behind team motivation and development, cultivating a guest-first culture that encourages positive experiences for everyone who walks through the doors. You will be responsible for managing all operational elements such as food preparation, cleanliness, sanitation, and compliance with company policies and legal regulations.
Beyond operational oversight, a crucial function of this role involves team leadership. The Restaurant Manager will be tasked with recruiting, hiring, onboarding, training, and continuously developing staff members. This includes providing hands-on leadership, coaching employees to enhance performance, conducting performance evaluations, and recognizing achievements to build a strong, cohesive team. Your ability to communicate clearly, set expectations, and foster a collaborative environment will directly impact your store’s success.
Financial and administrative responsibilities also make up a significant part of this role. Efficient labor scheduling, inventory management, controlling food and labor costs, and accurate cash handling are essential duties to maintain profitability. You will work closely with the franchise owner to meet sales and budget goals while ensuring compliance with internal policies and reporting requirements.
This full-time Restaurant Manager opportunity offers a chance to grow with a respected brand while gaining valuable leadership experience in the hospitality industry. Candidates with a passion for customer service, team development, and operational success are encouraged to apply. A background in retail, restaurant, or hospitality leadership combined with basic computer skills, financial acumen, and fluency in English will help you thrive in this dynamic role. A college degree is preferred but not required. Join Dunkin' and lead a team dedicated to creating memorable experiences every day.
The role of Restaurant Manager at Dunkin' is a pivotal leadership position that demands energy, commitment, and a results-driven mindset. This position involves overseeing the daily operations of the restaurant, ensuring all aspects of the business align with Dunkin's high standards of quality, safety, and customer service. As a manager, you are the driving force behind team motivation and development, cultivating a guest-first culture that encourages positive experiences for everyone who walks through the doors. You will be responsible for managing all operational elements such as food preparation, cleanliness, sanitation, and compliance with company policies and legal regulations.
Beyond operational oversight, a crucial function of this role involves team leadership. The Restaurant Manager will be tasked with recruiting, hiring, onboarding, training, and continuously developing staff members. This includes providing hands-on leadership, coaching employees to enhance performance, conducting performance evaluations, and recognizing achievements to build a strong, cohesive team. Your ability to communicate clearly, set expectations, and foster a collaborative environment will directly impact your store’s success.
Financial and administrative responsibilities also make up a significant part of this role. Efficient labor scheduling, inventory management, controlling food and labor costs, and accurate cash handling are essential duties to maintain profitability. You will work closely with the franchise owner to meet sales and budget goals while ensuring compliance with internal policies and reporting requirements.
This full-time Restaurant Manager opportunity offers a chance to grow with a respected brand while gaining valuable leadership experience in the hospitality industry. Candidates with a passion for customer service, team development, and operational success are encouraged to apply. A background in retail, restaurant, or hospitality leadership combined with basic computer skills, financial acumen, and fluency in English will help you thrive in this dynamic role. A college degree is preferred but not required. Join Dunkin' and lead a team dedicated to creating memorable experiences every day.
Job Requirements
- Basic computer skills
- fluent in spoken and written English
- basic math and financial management
- previous leadership experience in retail, restaurant or hospitality
- college degree preferred
Job Qualifications
- Basic computer skills
- fluent in spoken and written English
- basic math and financial management
- previous leadership experience in retail, restaurant or hospitality
- college degree preferred
Job Duties
- Lead the day-to-day operation of the restaurant while maintaining Dunkin' brand standards
- deliver exceptional guest experiences and foster a guest-first culture
- ensure food quality, safety, cleanliness, and sanitation standards are consistently met
- execute company recipes, procedures, and operational systems
- implement new product launches, promotions, and team training
- monitor guest feedback and develop action plans to improve satisfaction
- communicate restaurant goals, priorities, and performance expectations to the team
- recruit, hire, onboard, train, and develop restaurant team members
- lead by example and provide positive, hands-on leadership
- coach and mentor employees to improve performance and achieve operational goals
- conduct performance reviews and provide ongoing feedback
- lead team meetings and recognize outstanding performance
- manage labor costs through effective scheduling
- complete inventory counts and place food and supply orders
- control food, labor, and operating costs to maximize profitability
- manage cash handling procedures and maintain accurate cash controls
- help achieve sales, profit, and budget goals established by the franchise owner
- complete required operational reports and self-assessment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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