Restaurant Manager

Dunkin' is a renowned leader in the coffee and baked goods industry, having been founded in 1950. It has established itself as America’s favorite all-day, everyday destination for coffee, donuts, bagels, and muffins. With a robust presence of more than 13,100 restaurants spanning 41 countries worldwide, Dunkin' continues to set the standard in the quick-service restaurant sector. Based in Canton, Massachusetts, Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies, which has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 consecutive years. This prestigious recognition reflects Dunkin’s unwavering commitment to quality, customer experience, and community engagement. The company’s expansive reach and dedication to innovation have made it a market leader in regular, decaffeinated, and flavored coffee, as well as baked goods.

We are currently seeking a motivated and experienced Restaurant Manager to join our Dunkin' Team. This leadership role is critical to the successful operation and profitability of our restaurant locations. The Restaurant Manager will be responsible for providing strong and positive leadership to a dynamic team, ensuring that every guest receives a superior and friendly experience aligned with Dunkin' Donuts standards and franchisee requirements. This position demands an individual who can drive operational excellence, build profitable top-line sales, and uphold compliance with all relevant laws, including safety and food sanitation regulations.

The ideal candidate will have a passion for delivering outstanding customer service while maintaining high standards for themselves and their team. They will possess excellent problem-solving and decision-making skills, an ability to build effective teams, and the interpersonal influence necessary to motivate and engage staff. As a Restaurant Manager, you will oversee employee hiring, training, performance appraisals, and coaching, ensuring development opportunities that foster growth and skill enhancement.

Your responsibilities will include maintaining a guest-first culture, managing operational standards, controlling costs to maximize profitability, and executing marketing promotions and new product rollouts effectively. You will also analyze business trends through financial metrics like profit and loss statements, adjusting strategies to meet sales goals, and drive continuous improvement. This role offers a challenging yet rewarding opportunity for a results-oriented leader who thrives in a fast-paced, customer-centric environment.

Working at Dunkin' means joining a team proud of its legacy and committed to innovation and excellence. The Restaurant Manager role is an essential position that not only impacts daily operations but also shapes the experience and satisfaction of every guest and employee. If you have the dedication and drive to lead and grow in a vibrant business atmosphere, becoming part of the Dunkin' team as a Restaurant Manager could be your next career move. Employment is typically full-time with competitive compensation commensurate with experience and qualifications.