Job Overview
Compensation
Salary
Up to $70,000.00
Benefits
Healthcare benefits
tuition discounts
Paid Time Off
bonus program
Free beverages and meals
career development and growth
training and ongoing development opportunities
Job Description
SAWS LLC is a growing franchisee of Dunkin', operating multiple locations in Riverside and San Diego Counties. Dunkin' is a well-known leader in the quick service restaurant industry, recognized for its coffee, baked goods, and fast, friendly service. As a franchisee, SAWS LLC upholds the brand’s high standards of quality, guest satisfaction, and operational excellence while committing to the growth and development of its employees. With plans to expand from the current 7 stores to 20 within the coming years, SAWS LLC is positioned not only for growth but for significant community impact as well.
The General Manager role at SAWS LLC is a dynamic leadership position designed for someone who is passionate about running high-performing stores that prioritize customer experience and operational efficiency. This role involves oversight of the entire store operation and requires a leader who is both strategic and hands-on. The ideal candidate will be responsible for developing Assistant Managers, Shift Leads, and Crew members, ensuring they are well-trained, motivated, and capable of delivering exceptional service. The General Manager will also be tasked with meeting financial objectives, coaching team leaders, and handling key operational challenges while fostering an environment of teamwork and respect.
Beyond operational oversight, the General Manager must demonstrate strong interpersonal skills to connect with team members and guests alike, creating a positive and engaging atmosphere. This role offers an opportunity to influence the culture of each store and guide it toward sustainable success. As part of SAWS LLC’s commitment to employee growth, managers will benefit from continuous training and career development opportunities.
Compensation for the General Manager position can reach up to $70,000 annually, including performance bonuses. Additionally, SAWS LLC provides a comprehensive benefits package that includes healthcare coverage, tuition discounts, paid time off, and complimentary food and beverages. This role offers a unique chance to join a vibrant company that values integrity, teamwork, and excellence in the fast-paced foodservice industry.
The General Manager role at SAWS LLC is a dynamic leadership position designed for someone who is passionate about running high-performing stores that prioritize customer experience and operational efficiency. This role involves oversight of the entire store operation and requires a leader who is both strategic and hands-on. The ideal candidate will be responsible for developing Assistant Managers, Shift Leads, and Crew members, ensuring they are well-trained, motivated, and capable of delivering exceptional service. The General Manager will also be tasked with meeting financial objectives, coaching team leaders, and handling key operational challenges while fostering an environment of teamwork and respect.
Beyond operational oversight, the General Manager must demonstrate strong interpersonal skills to connect with team members and guests alike, creating a positive and engaging atmosphere. This role offers an opportunity to influence the culture of each store and guide it toward sustainable success. As part of SAWS LLC’s commitment to employee growth, managers will benefit from continuous training and career development opportunities.
Compensation for the General Manager position can reach up to $70,000 annually, including performance bonuses. Additionally, SAWS LLC provides a comprehensive benefits package that includes healthcare coverage, tuition discounts, paid time off, and complimentary food and beverages. This role offers a unique chance to join a vibrant company that values integrity, teamwork, and excellence in the fast-paced foodservice industry.
Job Requirements
- ServSafe certification required or ability to obtain after hiring
- Ability to work full time with variable hours including early mornings, evenings, weekends, and/or holidays
- Strong leadership and interpersonal skills
- Ability to handle operational responsibilities and guest service
- Willingness to learn and adapt
- Ability to recruit, hire, and develop team members
- High school diploma or equivalent preferred
Job Qualifications
- Experience in the restaurant industry or related field
- Prior experience leading a team including training and coaching
- Excellent communication skills
- Strong organizational and problem-solving skills
- Ability to embrace change in a fast-paced environment
- A positive attitude with honesty and integrity
- Quick service and drive-thru experience is a plus
Job Duties
- Oversee and develop strategies to achieve store financial and guest service goals
- Coach and strengthen Assistant Managers and Shift Leads as team leaders
- Serve as a resource for store operations, staffing, company policies, and guest issue resolution
- Perform all duties of restaurant team members when necessary
- Ensure the store meets operational and food safety standards
- Deliver outstanding hospitality and guest service while providing problem resolution
- Recruit, hire, onboard, train, motivate, develop, coach, and reward team members
- Monitor, appraise, and review restaurant employee performance
- Ensure the restaurant executes new products and processes correctly within a marketing window
- Maintain a safe, secure, sanitary, and like-new environment
Job Location
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