Restaurant Manager

Portland, OR, USA|

Job Overview

Compensation

Salary

Range $47,700.00 - $67,400.00

Benefits

weekly pay

performance bonuses

meal discounts

Corporate discounts

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401k plan

Paid Time Off

Parental leave

Employee assistance program

Commuter Benefits

flexible spending accounts

Dependent care accounts

development opportunities

Job Description

Shake Shack is a globally recognized hospitality brand renowned for its commitment to quality, community, and creating memorable experiences. Founded by Danny Meyer in New York City's Madison Square Park, the company began as a humble hot dog cart and blossomed into one of the fastest-growing restaurant chains, celebrated for its unique blend of fine dining roots and commitment to community betterment. With a philosophy centered around "Standing for Something Good," Shake Shack emphasizes putting its people first, nurturing an inclusive, fun, and collaborative work environment where every team member has the opportunity to learn, grow, and make a lasting impact.

This role centers around managing the daily operations of a Shake Shack restaurant, ensuring superior service and utmost guest satisfaction. As a restaurant manager, you will lead, motivate, and coach team members to uphold the highest standards of hospitality and operational excellence. You will be responsible for training staff, driving a culture of continuous improvement, and maintaining compliance with safety and sanitation standards. This position is ideal for individuals who thrive in a fast-paced, high-volume restaurant setting and possess a passion for leading teams to success.

The role also involves community engagement through promoting the Shake Shack brand locally via word-of-mouth and restaurant events, fostering strong connections with the neighborhoods the restaurants serve. With hands-on mentorship, ongoing training, and varied growth opportunities, this position offers a rich, developmental career path within a dynamic hospitality brand. Shake Shack provides a competitive compensation package, including weekly pay and performance bonuses. Benefits extend beyond monetary rewards to encompass comprehensive healthcare options, paid time off, and opportunities for professional growth in an atmosphere that values diversity, respect, and equality.

Job Requirements

High school diploma or equivalent
2-3 years of restaurant management experience in a high-volume, fast-paced setting
Knowledge of food safety and sanitation regulations
Proven leadership and team management skills
Ability to work flexible hours including evenings and weekends
Strong communication and interpersonal skills
Food handler certification is a plus

Job Qualifications

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours

Job Duties

Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations