Job Overview
Compensation
Hourly
Range $24.00 - $27.00
Benefits
healthcare
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Training and development opportunities
Job Description
The position of Restaurant General Manager (RGM) at Taco Bell represents a vital leadership role within this globally recognized fast-food restaurant chain known for its innovative Mexican-inspired menu options. Taco Bell emphasizes quality, service, and a positive customer experience, and the RGM plays a pivotal role in achieving these standards at the unit level. Employed on a full-time basis, the RGM is responsible for the overall operation of a single Taco Bell restaurant, ensuring the establishment meets financial goals and adheres to strict standards of cleanliness, hospitality, and food quality. Taco Bell, as an industry leader, fosters a culture of teamwork and continual improvement aimed at delivering a memorable dining experience for its guests while maintaining operational excellence.
In this role, the RGM provides hands-on supervision and leadership to all restaurant staff, from crew members to assistant general managers. The General Manager's accountability spans from daily budgeting, controlling food and labor costs to ensuring compliance with health, safety, and employment regulations. The RGM is expected to drive positive sales growth through effective team management and operational oversight, focusing on key performance metrics such as 5 Bells, CORE, speed of service, and food quality. One of the distinctive elements of the job is the requirement that the RGM not only manages but also actively participates in operational tasks to train employees and promptly address guest needs, modeling the behaviors expected from the team.
Additionally, the RGM is responsible for recruitment, hiring, coaching, and performance evaluation within the restaurant, ensuring that all team members reach their certification and performance milestones. Maintaining a clean and safe working environment is a priority, with consistent monitoring and adherence to sanitation and safety guidelines. The role requires active collaboration with area coaches to report on operational results and to maintain alignments with broader company goals.
Overall, this is a challenging yet rewarding leadership position for individuals passionate about the fast-food industry, team development, and operational efficiency. It offers the opportunity to develop strong managerial skills, oversee a dynamic team, and contribute meaningfully to the success of a leading brand in the competitive quick-service restaurant market. This full-time role expects individuals with a can-do attitude, strong communication skills, and a commitment to excellence to help drive the unit’s success in sales performance and customer satisfaction.
In this role, the RGM provides hands-on supervision and leadership to all restaurant staff, from crew members to assistant general managers. The General Manager's accountability spans from daily budgeting, controlling food and labor costs to ensuring compliance with health, safety, and employment regulations. The RGM is expected to drive positive sales growth through effective team management and operational oversight, focusing on key performance metrics such as 5 Bells, CORE, speed of service, and food quality. One of the distinctive elements of the job is the requirement that the RGM not only manages but also actively participates in operational tasks to train employees and promptly address guest needs, modeling the behaviors expected from the team.
Additionally, the RGM is responsible for recruitment, hiring, coaching, and performance evaluation within the restaurant, ensuring that all team members reach their certification and performance milestones. Maintaining a clean and safe working environment is a priority, with consistent monitoring and adherence to sanitation and safety guidelines. The role requires active collaboration with area coaches to report on operational results and to maintain alignments with broader company goals.
Overall, this is a challenging yet rewarding leadership position for individuals passionate about the fast-food industry, team development, and operational efficiency. It offers the opportunity to develop strong managerial skills, oversee a dynamic team, and contribute meaningfully to the success of a leading brand in the competitive quick-service restaurant market. This full-time role expects individuals with a can-do attitude, strong communication skills, and a commitment to excellence to help drive the unit’s success in sales performance and customer satisfaction.
Job Requirements
- Must be at least 18 years old or older
- Legal right to work in the United States
- Have open availability and ability to work flexible hours and all shifts as needed
- Comes to work with good hygiene
- Has reliable transportation and able to arrive to work on time
- Demonstrated ability to maintain financial controls and coach and train employees
Job Qualifications
- High school diploma or GED
- Minimum of 6 months in a shift management or supervisory role preferably in a service-related business
- Strong preference for internal promote who has completed all required learning zone training and certifications
- Excellent oral and written communication skills
- Basic math and reading skills
- Ability to learn quickly with a can-do attitude
- A positive, friendly, and courteous attitude
Job Duties
- Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels
- Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality
- Ensures adequate staffing levels for all days and day parts to meet all scheduling requirements
- Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals
- Performs the hiring process for new crew members, shift leaders, and assistant general managers
- Coaches and councils all crew members and managers and are responsible for training and developing their team to expected certification and performance levels
- Maintains the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations
Job Location
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