Chili's Grill & Bar logo

Restaurant Manager

Job Overview

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Compensation

Salary
Range $61,000.00 - $66,000.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Training and development programs
flexible scheduling

Job Description

Chili's is a well-established casual dining restaurant chain that originated in Dallas, Texas, in 1975. Known for its iconic Big Mouth burgers, house smoked ribs, flavorful fajitas, and hand shaken margaritas, Chili's has firmly positioned itself as a leader in the casual dining sector. The restaurant prides itself on a culture of fun while maintaining a deep commitment to exceptional service, hospitality, and community engagement. With decades of experience, Chili's focuses on delivering a memorable dining experience to every guest every day. The company's vibrant atmosphere encourages a win-together mindset where teamwork and a passion for hospitality are essential values. Team members are encouraged to go above and beyond to create an environment where guests feel special and valued.

The Chili's Manager role is pivotal in maintaining this energetic and welcoming restaurant atmosphere. As a Manager, you will be the heart of the restaurant, leading your team to deliver outstanding guest experiences while ensuring operational excellence. This position calls for a leader wired for hospitality who thrives in a fast-paced, dynamic environment and is passionate about connecting with both team members and guests. You will be responsible for overseeing daily operations, driving business results, and ensuring that team members meet and uphold Chili's high standards for food quality, service, and cleanliness.

In this role, you will act as a role model, setting the standard for operational and quality excellence within the restaurant. You will foster open communication, encourage accountability, and champion change initiatives to enhance team behavior and performance. Your leadership will play a critical role in hiring, training, and developing team members to take on larger roles, thereby ensuring the continuous growth and success of both the individuals and the restaurant.

Managers at Chili's also focus on creating a positive guest engagement inside the restaurant and building relationships within the community. You will leverage Chili's comprehensive systems and tools to control costs effectively and implement operational procedures such as conducting quality line checks and following management timelines. The role requires a proactive approach to identifying and resolving issues, emphasizing self-reflection, transparency, and accountability. Additionally, you will be responsible for promoting safe food handling practices and embodying Chili's core cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant.

This full-time position offers an annual salary range of $61,000 to $66,000 and is located at 400 W University Dr. Chili's is looking for dependable team players who excel in multitasking and thrive under the high-energy pace of a casual dining environment. If you are passionate about hospitality, teamwork, and leading with both heart and mind, this role is a perfect fit for you. Joining Chili's means becoming part of a brand with a longstanding reputation for quality food, memorable dining experiences, and a culture that values fun and teamwork.

Job Requirements

  • High school diploma or equivalent
  • Minimum of 2 years experience in restaurant management or related field
  • Strong multitasking and organizational skills
  • Dependable and reliable team player
  • Ability to work flexible hours including nights and weekends
  • Effective communication skills
  • Commitment to upholding company culture and standards

Job Qualifications

  • Experience in restaurant management or hospitality leadership
  • Strong communication and interpersonal skills
  • Ability to lead and motivate a team
  • Knowledge of food safety and quality standards
  • Proven ability to manage operational costs
  • Experience in hiring, training, and developing staff
  • Ability to work in a fast-paced environment

Job Duties

  • Ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between Team Members and Management
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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