Restaurant Manager

Jacksonville, NC, USA|

Job Overview

Compensation

Salary

Range $42,100.00 - $59,400.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Paid holidays

Training and Development

Job Description

Raising Cane's is a renowned fast-casual restaurant chain specializing in chicken fingers and known for its dedication to quality, customer service, and an energetic culture. With a focus on simplicity and excellence, Raising Cane's has cultivated a loyal customer base by delivering consistently fresh, high-quality food in a friendly, efficient environment. As a company committed to fostering a positive workplace and operational excellence, Raising Cane's continually seeks passionate individuals who thrive in a fast-paced setting and are eager to contribute to the success of the brand and their local communities.

The role of Restaurant Manager at Raising Cane's is pivotal in maintaining the standards and culture that define the company. This position involves supporting the Restaurant Leader in the day-to-day operations and overseeing shift management responsibilities. The Manager on Duty ensures that all operational zones within the restaurant meet the company's rigorous standards during their shift. This includes opening and closing procedures, cash handling accountability, enforcement of company policies, and directing crewmembers to provide exemplary customer service. This role requires a hands-on approach in a dynamic work environment where physical exertion such as walking, standing for extended periods, lifting, and bending are part of the daily routine. The Restaurant Manager also plays a crucial role in maintaining cleanliness, safety, and ensuring the restaurant facility is in good working order.

This position demands strong organizational skills and the ability to manage multiple priorities in a fast-paced and sometimes changing environment. The Manager must be proficient in using various technology systems, including Microsoft Office applications and be adaptable to new tools and systems. Effective communication and leadership skills are essential as the role involves motivating and directing staff and recognizing their contributions through the company’s reward and recognition programs. Additionally, the Manager authorizes employee functions requiring managerial approval such as discounts and timeclock overrides, ensuring all actions comply with company standards.

Candidates for this role should be detail-oriented, self-driven, and capable of working both independently and as part of a team. The ability to problemsolve and convert plans into action is critical to address challenges as they arise. The role requires flexibility in scheduling, including the availability to work days, evenings, weekends, and to travel for training or workrelated functions as necessary. Completion of all required company training programs is mandatory to ensure the Manager is well-equipped to uphold Raising Cane's operational and safety standards.

Overall, the Restaurant Manager position at Raising Cane's is a challenging and rewarding opportunity for individuals passionate about restaurant management and committed to delivering outstanding customer experiences. It offers a chance to grow within a nationally recognized brand while contributing to a positive workplace culture and operational success. This role is ideal for dedicated professionals eager to take on leadership responsibilities and who thrive in a highenergy, fast-service restaurant environment.

Job Requirements

Must be 18 years of age or older
1+ years of restaurant or retail management experience
Must complete all required Raising Cane's company training programs
Able to work a variety of shifts including days, evenings and weekends
Able to work effectively and efficiently both independently and collaboratively
Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and highly energetic with strong written and verbal communication skills
Able to recognize problems, set goals, execute and convert plans into action to solve problems
Knowledge and skills in staffing, scheduling, people and cost management
Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training

Job Qualifications

1+ years of restaurant or retail management experience
Knowledge and skills in staffing, scheduling, people and cost management
Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook)
Strong written and verbal communication skills
Ability to work effectively both independently and collaboratively
Able to manage multiple priorities in a fast-paced environment
Detail-oriented and organized
Completion of all required Raising Cane's company training programs

Job Duties

Ensures operations meet Raising Cane's standards in all restaurant zones during a shift
Acts as manager on duty and opens and closes the restaurant
Manages cash handling and ensures accountability
Enforces Raising Cane's policies and standards
Executes shift management meeting Raising Cane's operations and safety standards
Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
Directs crewmembers during a shift
Provides exemplary customer service
Utilizes reward and recognition program for the crewmembers in the restaurant
Authorizes employee functions requiring manager approval
Ensures cleanliness of the restaurant and ensures the facility is in good working order
Completes other duties as assigned