Shake Shack logo

Restaurant Manager

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $48,401.60 - $59,633.60
clock

Work Schedule

Flexible
diamond

Benefits

weekly pay
performance bonuses
Shake Shack Meal Discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Employer paid disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
Pre-tax parking benefits
flexible spending accounts
Dependent care accounts
Development and growth opportunities

Job Description

Shake Shack is a renowned hospitality brand that traces its origins back to a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, a celebrated restaurateur and CEO of Union Square Hospitality Group, Shake Shack has grown rapidly into one of the fastest-growing names in the restaurant industry. What started as a simple cart serving high-quality fast food quickly gained popularity, with proceeds donated toward community beautification efforts. This foundation of community involvement remains a core part of Shake Shack's ethos. Today, Shake Shack operates numerous locations and continues to commit to quality food, exceptional hospitality, and a positive work environment. The company prides itself on its inclusive culture and dedication to its employees, known as the #ShackFam. Shake Shack is more than just a restaurant—it is a community where team members can thrive through ongoing learning, career growth, and hands-on mentorship.

The Restaurant Manager role at Shake Shack is a dynamic and influential position critical to the success of the restaurant's daily operations. This full-time role is designed for experienced leaders passionate about hospitality and guest satisfaction. The Restaurant Manager is entrusted with overseeing all facets of the restaurant's operation to ensure customers receive the highest level of service and memorable experiences. Responsibilities include managing staff, training new team members, fostering a collaborative and motivating environment, and maintaining compliance with health and safety regulations. The manager also plays a vital role in promoting Shake Shack's brand within the local community, utilizing word-of-mouth and orchestrating restaurant events. Financial acumen is essential for managing costs effectively and understanding business operations to meet targets. Shake Shack values leaders who are committed to coaching teams toward excellence and innovation while supporting an inclusive and fun workspace. Offering a competitive salary range between $48,401.60 and $59,633.60, the role also provides numerous benefits that cater to employees' well-being and professional growth. This position is ideal for those seeking a fulfilling career in the hospitality sector, where they can make a lasting impact on the company, customers, and communities they serve.

Job Requirements

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef