Shake Shack logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,900.00 - $57,700.00
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
development opportunities

Job Description

Shake Shack is a renowned and rapidly growing hospitality company that began as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, a renowned restaurateur and author, Shake Shack has evolved into an iconic restaurant brand known for its commitment to quality food, outstanding service, and community engagement. With origins deeply rooted in fine dining and philanthropy, the company has tirelessly worked to provide a positive, inclusive, and inspiring workplace environment where employees are valued and empowered. Shake Shack's mission is to Stand For Something Good, reflecting its pledge to act ethically and with integrity in every aspect of its business, from guest experiences to workplace culture and community involvement.

As a leader in the hospitality industry, Shake Shack offers immense growth potential and learning opportunities for its employees. The company fosters a culture where team members, affectionately called the #ShackFam, receive hands-on mentorship and training to develop their skills and advance their careers in a supportive and fun environment. Shake Shack prides itself on creating unforgettable guest experiences through dedication to hospitality excellence, innovation, and community presence.

The role being offered is for a Restaurant Manager position that is instrumental in maintaining the high standards that Shake Shack is known for. A Restaurant Manager at Shake Shack is responsible for overseeing the daily operations of the restaurant, ensuring that guests receive superior service and satisfaction. The manager leads by example, motivating and training team members across all facets of restaurant operation, from food preparation and safety compliance to hospitality and team engagement. With a strong emphasis on leadership, coaching, and delivering excellence, this position is key to driving the success and growth of Shake Shack's community presence and business performance.

The Restaurant Manager will also play a vital role in promoting the brand locally by developing and implementing community engagement strategies, such as organizing restaurant events and encouraging word-of-mouth promotion. This role requires a deep understanding of restaurant operations including personnel management, food planning, purchasing, sanitation, and health codes, alongside financial literacy related to business operations. Additionally, the manager ensures the restaurant adheres to all sanitation and safety regulations, providing a safe and clean environment for guests and staff.

For professionals passionate about hospitality and leadership, Shake Shack offers a dynamic workplace with flexible hours and competitive weekly pay, including performance bonuses. Shake Shack values diversity and inclusion, providing equal employment opportunities regardless of any protected characteristics. Joining as a Restaurant Manager means becoming a crucial part of a company dedicated to quality, community, and meaningful employee experiences, contributing to a company culture that is as vibrant and respected as the food they serve. If you want to be part of a pioneering hospitality brand that puts people first, Shake Shack presents a unique career opportunity to grow, innovate, and thrive.

Job Requirements

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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