Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,000.00 - $60,700.00
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a leading hospitality brand renowned for its commitment to exceptional quality and community engagement. Originating from a humble hot dog cart in New York City’s Madison Square Park, Shake Shack has rapidly grown into a celebrated global restaurant chain that exemplifies the essence of hospitality and quality dining. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group, the brand prides itself on delivering delicious food coupled with an unparalleled guest experience. With a firm foundation rooted in fine dining principles and a strong dedication to social responsibility, Shake Shack stands as a beacon of innovation and goodwill in the fast-casual dining sector. The company fosters a work environment that celebrates diversity, inclusion, and personal growth, where every member of the #ShackFam is encouraged to thrive, innovate, and contribute to making a positive impact on the community and the business itself.
As a Restaurant Manager at Shake Shack, you will play a pivotal role in the day-to-day operations of the restaurant, ensuring that every guest receives exemplary service and an unforgettable dining experience. This role requires a skilled leader who can effectively manage a dynamic team, train and mentor staff members, and drive operational excellence in a high-volume, fast-paced environment. The position offers not only the chance to lead and inspire, but also to grow professionally through hands-on mentorship and ongoing training. The Restaurant Manager is responsible for maintaining compliance with all health and safety regulations, leading by example in all aspects of Shack operations, and fostering a welcoming atmosphere that encourages customer loyalty and engagement. Additionally, you will be instrumental in promoting the Shake Shack brand locally by organizing community outreach efforts and restaurant events that highlight the company’s values and commitment to service excellence. This is a fantastic opportunity to join a top-tier hospitality company that values people first and stands for something good in every aspect of business. Shake Shack offers competitive compensation, including weekly pay and performance bonuses, along with a comprehensive benefits package that supports your health, well-being, and career development.
As a Restaurant Manager at Shake Shack, you will play a pivotal role in the day-to-day operations of the restaurant, ensuring that every guest receives exemplary service and an unforgettable dining experience. This role requires a skilled leader who can effectively manage a dynamic team, train and mentor staff members, and drive operational excellence in a high-volume, fast-paced environment. The position offers not only the chance to lead and inspire, but also to grow professionally through hands-on mentorship and ongoing training. The Restaurant Manager is responsible for maintaining compliance with all health and safety regulations, leading by example in all aspects of Shack operations, and fostering a welcoming atmosphere that encourages customer loyalty and engagement. Additionally, you will be instrumental in promoting the Shake Shack brand locally by organizing community outreach efforts and restaurant events that highlight the company’s values and commitment to service excellence. This is a fantastic opportunity to join a top-tier hospitality company that values people first and stands for something good in every aspect of business. Shake Shack offers competitive compensation, including weekly pay and performance bonuses, along with a comprehensive benefits package that supports your health, well-being, and career development.
Job Requirements
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Aptitude for leading, coaching, and driving excellence
- Understanding of financial aspects of business operations
- Food handler certification preferred
- Willingness to work flexible hours
Job Qualifications
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level
- Understanding of financial aspects of business operations
- Food handler certification, preferred
- Willingness to work flexible hours
Job Duties
- Manage daily restaurant operations to ensure superior service and guest satisfaction
- Train team members on all aspects of the Shack operations
- Motivate and manage team members to provide highest level of hospitality
- Demonstrate leadership with a focus on coaching and achieving excellence
- Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
- Ensure compliance with sanitation and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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