Shake Shack logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $43,600.00 - $61,500.00
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Employer paid disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
parking benefits
Flexible spending account
Dependent Care Account
development opportunities
growth opportunities

Job Description

Shake Shack is a renowned hospitality company that has risen from its humble beginnings as a hot dog cart in New York City's Madison Square Park into a premier dining brand recognized worldwide. Founded by Danny Meyer, who is also the CEO of Union Square Hospitality Group and a best-selling author, the company has consistently emphasized hospitality and quality in its service and offerings. Shake Shack's mission, "Stand For Something Good," reflects its commitment to creating positive impacts not only through its delectable food and high standards of guest service but also through its dedication to community involvement and social responsibility. The company prides itself on fostering an inclusive, diverse, and vibrant work environment where team members are empowered to grow and make meaningful contributions. With its rapid expansion as one of the fastest-growing hospitality brands, Shake Shack offers vast opportunities for personal and professional development through continuous training, hands-on mentorship, and collaborative working culture. It embraces an ethos where people come first, believing that investing in their team is the key to leading the way in hospitality innovation and guest satisfaction. The role of Restaurant Manager at Shake Shack is vital to upholding the brand's superb reputation for service and quality. This leadership position requires managing daily restaurant operations to ensure superior service and exceptional guest experiences. A Restaurant Manager at Shake Shack will train and motivate team members across all aspects of operations, demonstrating strong leadership focused on coaching and achieving high standards of hospitality. The role involves maintaining regulatory compliance concerning sanitation and safety, as well as developing community outreach initiatives to promote the brand locally through events and word-of-mouth marketing. The ideal candidate will have practical experience in managing high-volume, fast-paced restaurants, with a solid understanding of financial and operational aspects such as personnel management, food planning and preparation, purchasing, and health and safety regulations. The company offers a supportive, inclusive atmosphere that values creativity and collaboration, encouraging team members to bring their authentic selves to work while having fun and growing with the business. Joining Shake Shack means becoming part of a passionate #ShackFam that takes pride in not just serving great food but also creating memorable dining experiences and positive community impact. This full-time position comes with competitive compensation, performance bonuses, comprehensive benefits, meal discounts, and numerous perks designed to promote overall well-being and career advancement within the hospitality industry.

Job Requirements

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification preferred
  • Willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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