Shake Shack logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $43,700.00 - $61,600.00
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Employer paid disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
Flexible spending account
Dependent Care Account
development opportunities

Job Description

Shake Shack is a renowned hospitality brand that began as a humble hot dog cart in New York City's Madison Square Park, founded by Danny Meyer, the visionary leader behind Union Square Hospitality Group. The brand has grown into one of the fastest-growing names in the hospitality industry, known for its commitment to quality, community, and creating unforgettable guest experiences. Shake Shack combines its roots in fine dining with a dynamic and inclusive culture, offering a welcoming environment where team members feel valued and empowered to succeed. The company places a high priority on social responsibility and giving back to the community while maintaining the highest standards of food quality and customer service.

Joining Shake Shack means becoming part of the #ShackFam, a diverse and supportive team that values collaboration, creativity, and continuous learning. Employees receive extensive mentorship, training, and opportunities for career advancement in a fun and inclusive setting. This commitment to people-first culture is what fuels Shake Shack's continued growth and reputation as a leader in hospitality.

The role of Restaurant Manager at Shake Shack is integral to upholding the brand’s promise of delivering exceptional hospitality and food quality. This leadership position demands a hands-on approach to managing daily restaurant operations, ensuring that every guest enjoys a superior service experience. The Restaurant Manager trains and motivates team members, fostering a positive and productive work environment where excellence is the standard. A successful manager at Shake Shack not only oversees operational details such as food preparation, sanitation, and safety but also actively promotes the brand within the local community through events and word-of-mouth.

This role requires a leader with strong coaching skills, the ability to drive performance, and a keen understanding of the financial aspects of restaurant management. Previous experience in a high-volume, fast-paced restaurant setting is essential, as is a willingness to work flexible hours to meet the needs of the business. Shake Shack offers competitive compensation, including weekly pay and performance bonuses, along with comprehensive benefits to support the well-being and growth of its employees.

As part of Shake Shack’s team, the Restaurant Manager contributes to a positive work culture where individuality is celebrated, and innovation is encouraged. With access to exclusive corporate discounts, health benefits, paid time off, and development opportunities, this role offers a rewarding career path for those passionate about hospitality and making a difference in their communities. At Shake Shack, the mission to "Stand For Something Good" drives every action, making it more than just a job—it’s a chance to be part of a movement that prioritizes people, quality, and integrity.

Job Requirements

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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