Restaurant Manager

First Watch is the nation’s fastest-growing Breakfast, Brunch, and Lunch restaurant concept, proudly operating over 400 locations across the United States. Known for its fresh, made-to-order menus and commitment to quality, First Watch has established itself as a top daytime cafe. Within Tennessee and Asheville, North Carolina, Capstone Concepts franchises 11 First Watch locations, further expanding this beloved brand. These locations currently serve the communities of Knoxville, Johnson City, and Chattanooga in Tennessee, as well as Asheville, North Carolina, with plans for additional sites in Oak Ridge, Tennessee, in early 2025.

At First Watch, the culture centers on early risers who appreciate the aroma of delicious breakfast fare like bacon and fresh coffee, paired with a strong desire to serve customers and enhance their dining experience. Working for Capstone Concepts means becoming a valued member of a close-knit company that prioritizes a healthy work-life balance—employees enjoy benefits such as no night shifts ever, being home by sundown, and numerous growth opportunities. First Watch is committed to internal promotion and offers competitive salaries and benefits packages to its entire team of both salaried and hourly employees.

The General Manager role at First Watch is integral to the restaurant’s success. This leadership position focuses on supporting and developing both restaurant management and hourly staff to drive growth in sales and profitability while maintaining excellent employee and guest satisfaction. The manager plays a vital role in ensuring that the culture and integrity of the First Watch brand are upheld at all times. The position involves hands-on leadership, direct supervision of daily operations, and a strong emphasis on teamwork and communication. The manager oversees financial controls, operational standards, food safety, employee training and certification, customer service excellence, and adherence to all company policies and regulatory requirements, including OSHA guidelines.

As a General Manager with First Watch, candidates can expect to be involved in everything from staffing to scheduling, inventory management, budgeting, payroll oversight, and delivering a superior guest experience. The company values individuals who embrace a hands-on leadership approach, demonstrate excellent organizational skills, and thrive in fast-paced and high-stress environments. With a focus on ongoing training and continuous improvement, First Watch provides its managers the tools they need to excel within the company and grow professionally. This role demands an individual with a passion for the hospitality industry, the ability to motivate and develop a team, and a commitment to maintaining high standards of cleanliness, operational efficiency, and guest satisfaction.

This exciting leadership position offers the opportunity to be part of a rapidly expanding, nationally recognized restaurant brand. The environment fosters growth, personal development, and long-term career advancement.