Restaurant Manager

Twin Peaks is a premier sports lodge and restaurant chain known for combining exceptional dining experiences with a unique and energetic atmosphere. The company prides itself on delivering best-in-class service, hospitality, food, and beverage offerings to every guest. Twin Peaks operates in a high-volume environment, focusing not only on great food and drinks but also on creating memorable experiences through attentive staff, well-managed operations, and a strong team ethos. Established within the hospitality industry, Twin Peaks has carved a niche by maintaining high standards of cleanliness, safety, and customer service, while also fostering a positive and respectful work environment for its employees.

The Manager role at Twin Peaks is a critical leadership position responsible for overseeing daily store operations and ensuring that the entire team works cohesively toward driving sales and delivering excellent guest experiences. This full-time managerial role requires a hands-on approach to directing store employees, including kitchen and service staff, to create a profitable and smoothly operating store environment. Managers must enforce compliance with health codes, safety regulations, and company policies, including alcohol service laws and employment documentation requirements.

Additionally, the manager plays a pivotal role in recruiting and training the team, including specialized staff known as Twin Peaks Girls, who are essential to the brand's image and customer engagement. These managers must proactively recruit, train, and motivate team members to adhere to the company’s high standards, including the unique image and costume guidelines that contribute to Twin Peaks’ distinct identity. Managing performance-based scheduling, inventory control, and local marketing efforts are also key responsibilities.

This role demands strong leadership skills, effective communication—preferably bilingual in English and Spanish—and the ability to handle various dynamic situations, including conflict resolution and maintaining a positive work atmosphere free from harassment or discrimination. The manager must model professionalism and consistently drive the team toward optimal performance, ensuring all employees meet behavioral and operational standards.

The physical demands of the job include extended periods of standing, walking, and occasional lifting of items up to 40 pounds, requiring stamina and physical fitness. The work environment is often loud and involves exposure to kitchen fumes, wet or humid conditions, and occasionally hazardous cleaning chemicals. Despite such challenges, the manager’s role is essential to sustaining the vibrant and welcoming environment that keeps guests coming back.

Twin Peaks offers a structured manager training program to ensure all managerial staff are well-prepared to oversee store operations effectively. Successful candidates will complete orientation and ongoing training, including food and alcohol service certifications required by local and state laws. This position offers a unique opportunity for individuals passionate about hospitality and team management to thrive within an energetic and supportive corporate culture that values respect, integrity, and exceptional service.