Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Work environment
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
development opportunities
Job Description
Shake Shack is a renowned hospitality brand that has grown from a humble hot dog cart in New York City’s Madison Square Park to a leading fast-casual restaurant chain recognized for its commitment to quality, community, and hospitality. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group and the best-selling author of Setting the Table, Shake Shack has a legacy rooted in fine dining principles, community involvement, and a dedication to sustainability and social responsibility. The company has become synonymous with premium burgers, shakes, and a vibrant dining experience that values both guests and employees equally. Shake Shack’s culture emphasizes inclusivity, respect, and putting people first, fostering a work environment where team members, also known as #ShackFam, can grow, learn, and thrive.
As a hospitality leader, Shake Shack is focused on crafting unforgettable experiences for guests through exceptional service, high-quality food, and an inviting atmosphere. Employees benefit from mentorship, hands-on training, and numerous opportunities for professional development within a fast-paced and fun work environment. The company stands for something good; it makes meaningful investments in its neighborhoods and communities, campaigns for social good, and ensures an inclusive culture where everyone is welcomed and celebrated. By joining Shake Shack, employees become part of a mission-driven team dedicated to excellence, integrity, and innovation in the hospitality industry.
The Restaurant Manager role at Shake Shack is pivotal in maintaining the exceptional standards that define the brand. This full-time position is centered on managing daily restaurant operations to guarantee superior service and guest satisfaction. The Manager leads and motivates the team, ensuring that every guest receives outstanding hospitality. They are responsible for training staff on all operational aspects, including food preparation, sanitation, safety, and compliance with health regulations. The role requires a leader who coaches and drives excellence while fostering a positive work culture. Additionally, the Restaurant Manager works on promoting the Shake Shack brand within the local community through creative engagement strategies and restaurant events, enhancing customer loyalty and business growth.
Candidates for this position will gain rewarding experience managing a high-volume, fast-paced food service environment and will have opportunities to advance their career within a well-respected global brand. Shake Shack offers competitive compensation, a comprehensive benefits package, and a supportive work environment where diversity is championed. The company places strong emphasis on wellness, offering medical, dental, and vision insurance, life and disability coverage, paid time off, parental leave, and retirement plans. Employee discounts, performance bonuses, and exclusive perks make Shake Shack an attractive employer in the hospitality sector. This role is ideal for driven individuals passionate about hospitality, leadership, and making a positive impact in their workplace and community.
As a hospitality leader, Shake Shack is focused on crafting unforgettable experiences for guests through exceptional service, high-quality food, and an inviting atmosphere. Employees benefit from mentorship, hands-on training, and numerous opportunities for professional development within a fast-paced and fun work environment. The company stands for something good; it makes meaningful investments in its neighborhoods and communities, campaigns for social good, and ensures an inclusive culture where everyone is welcomed and celebrated. By joining Shake Shack, employees become part of a mission-driven team dedicated to excellence, integrity, and innovation in the hospitality industry.
The Restaurant Manager role at Shake Shack is pivotal in maintaining the exceptional standards that define the brand. This full-time position is centered on managing daily restaurant operations to guarantee superior service and guest satisfaction. The Manager leads and motivates the team, ensuring that every guest receives outstanding hospitality. They are responsible for training staff on all operational aspects, including food preparation, sanitation, safety, and compliance with health regulations. The role requires a leader who coaches and drives excellence while fostering a positive work culture. Additionally, the Restaurant Manager works on promoting the Shake Shack brand within the local community through creative engagement strategies and restaurant events, enhancing customer loyalty and business growth.
Candidates for this position will gain rewarding experience managing a high-volume, fast-paced food service environment and will have opportunities to advance their career within a well-respected global brand. Shake Shack offers competitive compensation, a comprehensive benefits package, and a supportive work environment where diversity is championed. The company places strong emphasis on wellness, offering medical, dental, and vision insurance, life and disability coverage, paid time off, parental leave, and retirement plans. Employee discounts, performance bonuses, and exclusive perks make Shake Shack an attractive employer in the hospitality sector. This role is ideal for driven individuals passionate about hospitality, leadership, and making a positive impact in their workplace and community.
Job Requirements
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- willingness to work flexible hours
Job Qualifications
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- aptitude for leading, coaching, and driving excellence at every level
- understanding of financial aspects of business operations
- food handler certification preferred
- willingness to work flexible hours
Job Duties
- Manage daily restaurant operations to ensure superior service and guest satisfaction
- train team members on all aspects of the Shack operations
- motivate and manage team members to provide highest level of hospitality
- demonstrate leadership with a focus on coaching and achieving excellence
- develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
- ensure compliance with sanitation and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
