Shake Shack logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,486.40 - $74,526.40
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
development opportunities

Job Description

Shake Shack is a highly acclaimed hospitality brand that began as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, a renowned hospitality leader and author, Shake Shack has grown into one of the fastest-growing concepts in the restaurant industry, celebrated for its commitment to quality food, outstanding service, and community engagement. The brand has built a loyal following by prioritizing the guest experience and cultivating a positive workplace culture where employees, known as the #ShackFam, are valued as the heart of the business. Shake Shack’s mission is to Stand For Something Good, a principle that guides every aspect of its operations, from sourcing ingredients and crafting menus to giving back to local neighborhoods and fostering an inclusive environment for both guests and team members.

As a Restaurant Manager at Shake Shack, you will play a pivotal role in leading daily operations and setting the standard for exceptional hospitality. This position is ideal for individuals with a passion for mentoring and developing teams while ensuring the highest levels of service and operational excellence are achieved. Working in a fast-paced, high-volume restaurant environment, you will be responsible for driving the success of your location through effective leadership, workforce management, and operational oversight. Your influence will extend beyond internal management; you will also implement marketing and community engagement strategies to promote the Shake Shack brand locally, ensuring the restaurant becomes a hub of positive activity and guest satisfaction.

In this role, you will receive comprehensive training and mentorship to aid your growth within the company, all within a work culture that encourages diversity, creativity, and collaboration. You will manage and motivate a team to deliver memorable guest experiences consistently, oversee compliance with safety and sanitation regulations, and optimize operational processes including food preparation, purchasing, and financial management. Additionally, Shake Shack offers a competitive salary range of $60,486.40 to $74,526.40, along with numerous benefits designed to support your health, work-life balance, and professional development.

Shake Shack’s commitment to its people extends far beyond the restaurant floor. As part of the #ShackFam, you will enjoy opportunities for growth, access to exclusive discounts, comprehensive insurance plans, paid time off, parental leave, and more. The company embraces a philosophy where all team members are encouraged to bring their whole selves to work, share innovative ideas, and thrive within a supportive and fun atmosphere. Joining Shake Shack means being part of a vibrant community dedicated to delivering quality food made with care, creating unforgettable dining experiences, and making a meaningful impact in every community it serves. This is your chance to be part of a company that truly stands for something good and values your contribution at every level.

Job Requirements

  • high school diploma or equivalent
  • 2-3 years of restaurant management experience
  • working knowledge of restaurant operations
  • ability to lead and coach teams effectively
  • understanding of financial business operations
  • food handler certification preferred
  • willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to lead, coach, and drive excellence at every level
  • understanding of financial aspects of business operations
  • food handler certification preferred
  • willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • train team members on all aspects of the Shack operations
  • motivate and manage team members to provide highest level of hospitality
  • demonstrate leadership with a focus on coaching and achieving excellence
  • develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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