Restaurant Manager

HG Sply Co. is a vibrant and rapidly growing restaurant brand known for its dedication to clean, well-sourced ingredients and exceptional hospitality. Founded on the principles of quality dining, community, and genuine guest connections, HG Sply Co. has become a favorite destination for those seeking a fresh and inviting culinary experience. Their kitchens create menus rooted in fresh ingredients that prioritize both flavor and nutrition. The bar program complements the food with inventive cocktails made from house infusions and fresh juices, ensuring a lively and refreshing atmosphere for every visit.

The company culture at HG Sply Co. emphasizes intentional leadership, camaraderie among team members, and a commitment to making every guest feel welcome and valued. This approach is essential for maintaining the warm and energetic environment that defines each HG Sply Co. location. Recognized as a place where people come not only to eat but to connect, this restaurant fosters an internal community where employees can grow, develop, and thrive in a fast-paced yet supportive setting.

Currently, HG Sply Co. is expanding with their new location opening in Rockwall in October 2026. This exciting growth phase has created new opportunities for experienced hospitality professionals to join their team as Service Managers, Assistant General Managers (AGM), and General Managers (GM). The company is searching for high-energy individuals who are passionate about guest service and team development and who thrive in dynamic work environments. These leadership roles are essential to uphold the brand's standard of excellent service and operational excellence.

As a Service Manager, AGM, or GM at HG Sply Co., you will be a key player in building and maintaining a strong, stable team. Leadership here is hands-on: team members are supported through intentional staffing, ongoing coaching, and clear communication tools like 1Huddle and 7Shifts. The leadership team drives quarterly trainer meetings that focus on alignment with service standards and guest-focused behaviors, ensuring every guest experience reflects the company’s high standards.

Beyond team management, the role requires vigilance in maintaining product and service quality including schedule planning, staffing pars, and flow management during service. Leaders protect timing and pacing to provide consistent experiences, while continuous training on the menu, allergy protocols, and storytelling helps to elevate guest connections.

Performance metrics and operational efficiency matter greatly at HG Sply Co. Leaders meet regularly with General Managers to review guest feedback, analyze service trends, and implement targeted improvements. Decisions around labor and staffing are made carefully to balance operational efficiency without compromising the guest-first philosophy. Communication is proactive, with daily notes shared to ensure clarity on priorities, operational changes, and performance expectations.

The roles require the physical capability to work in a high-energy, fast-paced environment. Leaders often stand and walk for extended periods and handle weights ranging from 25 to 150 lbs, sometimes assisted by equipment. The work environment includes indoor and outdoor settings, occasionally with varying temperatures, and requires attentiveness to safety and quality standards. Effective communication skills are also necessary as the roles may require speaking before large groups including team members and guests, reflecting a thorough and inspiring leadership approach.

Joining HG Sply Co. is an opportunity to be part of a contemporary restaurant group that values its people and guests equally. It is a chance to build a rewarding career in the hospitality industry with a company committed to service, quality, and meaningful connections. The new Rockwall location is poised to make a substantial impact in the community and offers a promising future for professionals eager to lead and innovate in the restaurant sector.