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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $36,900.00 - $52,100.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
performance bonuses
Retirement Plan
Employee assistance program
Job Description
Twin Peaks is a well-established restaurant and bar renowned for delivering a unique and memorable dining experience that blends exceptional food, beverage, and hospitality with a welcoming and dynamic atmosphere. The brand is recognized for its mountain-lodge-inspired decor and its distinctive approach to providing a relaxed, engaging environment for guests. Twin Peaks emphasizes not only quality service and culinary excellence but also a culture of teamwork and community involvement, making it a popular destination for both casual diners and enthusiasts of the hospitality industry. With multiple locations across the country, Twin Peaks has built a reputation for maintaining high standards... Show More
Job Requirements
- Must have leadership experience in high-volume restaurants and/or bars
- Ability to communicate effectively in English
- Ability to apply common sense and understanding to instructions
- Ability to mathematically compute change and settle checks
- Ability to handle multi-step instructions and quickly changing situations
- Attendance and completion of orientation and Twin Peaks manager training program
- Completion of required training including food and alcohol service certifications
- Ability to stand for up to 10 hours
- Ability to lift and/or move up to 40 pounds
- Willingness to adhere to company policies including harassment, fraternization, and drug and alcohol abuse
- Ability to maintain professional appearance and conduct
- Ability to work in noisy environments with potential exposure to fumes and chemicals
Job Qualifications
- Leadership experience in high-volume restaurants or bars
- Ability to communicate effectively in English
- Spanish communication skills are helpful
- Ability to apply common sense and understanding to instructions
- Ability to perform mathematical computations for cash handling
- Ability to manage and motivate a diverse team
- Experience in training and development
- Knowledge of health and safety standards
- Ability to handle sensitive workplace issues professionally
- Familiarity with performance based scheduling
- Ability to maintain operational and cleanliness standards
Job Duties
- Follow proper Twin Peaks Girl Audition Guidelines
- Uphold standards of cleanliness per Health Code and Quality Assurance Checks
- Ensure responsible and lawful alcohol service
- Drive sales through excellent operations and local store marketing
- Hold kitchen staff accountable to standards, safety, and sanitation
- Handle cash including drawer assignments, employee checkouts, and bank deposits
- Address issues of discrimination or harassment according to policy
- Maintain a work environment free of intimidation and poor attitudes
- Coach and counsel employees effectively
- Teach, motivate, and coach team members including kitchen crew and Twin Peaks Girls
- Recruit and cast Twin Peaks Girls meeting Audition Guidelines
- Ensure Steps of Service are followed and motivate staff to deliver P.E.A.K.S. service
- Hold team members accountable including Image & Costume Guidelines
- Maintain organized training schedules, programs, and materials
- Execute training and development programs including personal development
- Manage Performance Based Scheduling consistently
- Practice sound inventory control
- Dress and act professionally to set a good example
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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