
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Life insurance
Dental Insurance
Vision Insurance
401k plan
Paid vacation
Performance Based Incentives
One on one training
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its quality food, exceptional customer service, and innovative menu offerings. Established in 1969, Wendy's has become one of the largest quick-service hamburger chains in the world, celebrated for its fresh ingredients, made-to-order meals, and friendly dining experience. Each Wendy's franchise operates independently, allowing for localized management and unique employment benefits that can vary from one location to another. The franchise model empowers owners to cultivate a team atmosphere that aligns with the overarching brand standards while catering specifically to their community's needs.
The current job opening is for a Manager position at a Wendy's franchise located at 4039 Curtis Rd, Jacksonville, NC 28540. This role is pivotal in supporting the General Manager with the day-to-day operations of the restaurant. The successful candidate is expected to uphold Wendy's high standards of quality and customer service, ensuring that every customer interaction is positive and every meal served meets the brand's strict criteria for freshness and taste. Managers play an integral role in driving the restaurant's success by helping the store achieve its objectives through effective leadership and operational support.
As a Manager, you will assist in recruiting, interviewing, recommending, selecting, and training shift supervisors and crew members. Building and maintaining a motivated, engaged team is central to this role, which emphasizes creating an environment where communication is open and effective, and where every team member feels valued. Providing excellent customer service at all times is a key expectation, complemented by maintaining a clean and safe work environment and ensuring compliance with food safety standards.
The position includes opportunities for professional development through corporate training programs such as crew positional training, Wendy’s Management Institute, and food safety training. These programs are designed to enhance leadership skills, operational knowledge, and food safety awareness, which contribute to both individual growth and the overall success of the restaurant.
Wendy's franchisees offer competitive wages and a comprehensive benefits package to support the well-being and financial security of their employees. This includes health, life, dental, and vision insurance, 401(k) plans with company matching contributions, paid vacation time, payroll deduction plans for work-related apparel, credit union memberships, and performance-based incentives. Additionally, one-on-one training is provided to help new managers acclimate quickly and succeed in their new role.
This position is ideal for candidates who have a strong work ethic, leadership capabilities, and a passion for delivering an outstanding customer experience in a fast-paced environment. The role requires adaptability and the ability to apply Wendy's operational standards and human resources policies consistently. Managers are expected to embody the company's values and foster a positive culture both for employees and customers.
Working at Wendy’s is more than just managing a restaurant; it’s about being part of a reputable brand with a commitment to quality, community, and employee development. Joining the Wendy’s team means contributing to a trusted organization where your work impacts not only the business but also the customers who rely on Wendy’s for meals they can enjoy every day.
The current job opening is for a Manager position at a Wendy's franchise located at 4039 Curtis Rd, Jacksonville, NC 28540. This role is pivotal in supporting the General Manager with the day-to-day operations of the restaurant. The successful candidate is expected to uphold Wendy's high standards of quality and customer service, ensuring that every customer interaction is positive and every meal served meets the brand's strict criteria for freshness and taste. Managers play an integral role in driving the restaurant's success by helping the store achieve its objectives through effective leadership and operational support.
As a Manager, you will assist in recruiting, interviewing, recommending, selecting, and training shift supervisors and crew members. Building and maintaining a motivated, engaged team is central to this role, which emphasizes creating an environment where communication is open and effective, and where every team member feels valued. Providing excellent customer service at all times is a key expectation, complemented by maintaining a clean and safe work environment and ensuring compliance with food safety standards.
The position includes opportunities for professional development through corporate training programs such as crew positional training, Wendy’s Management Institute, and food safety training. These programs are designed to enhance leadership skills, operational knowledge, and food safety awareness, which contribute to both individual growth and the overall success of the restaurant.
Wendy's franchisees offer competitive wages and a comprehensive benefits package to support the well-being and financial security of their employees. This includes health, life, dental, and vision insurance, 401(k) plans with company matching contributions, paid vacation time, payroll deduction plans for work-related apparel, credit union memberships, and performance-based incentives. Additionally, one-on-one training is provided to help new managers acclimate quickly and succeed in their new role.
This position is ideal for candidates who have a strong work ethic, leadership capabilities, and a passion for delivering an outstanding customer experience in a fast-paced environment. The role requires adaptability and the ability to apply Wendy's operational standards and human resources policies consistently. Managers are expected to embody the company's values and foster a positive culture both for employees and customers.
Working at Wendy’s is more than just managing a restaurant; it’s about being part of a reputable brand with a commitment to quality, community, and employee development. Joining the Wendy’s team means contributing to a trusted organization where your work impacts not only the business but also the customers who rely on Wendy’s for meals they can enjoy every day.
Job Requirements
- ability to perform essential duties satisfactorily
- ability to learn and apply Wendy's standard operating procedures, policies, and human resources practices
- ability to provide supervisory management
- successful completion of corporate training programs including crew positional training, Wendy's Management Institute, and food safety training
- must be able to work in a fast-paced environment
- strong problem-solving skills
- availability to work flexible hours
Job Qualifications
- experience in restaurant management or a related field
- strong leadership and interpersonal skills
- knowledge of standard operating procedures and human resources policies
- ability to train and develop team members
- ability to adhere to food safety standards
- effective communication skills
- commitment to customer service excellence
Job Duties
- assist the general manager in managing daily restaurant operations
- participate in achieving store objectives
- assist in interviewing, recommending, selecting, and training shift supervisors and crew members
- create and maintain an environment of effective communication and team engagement
- ensure excellent customer service at all times
- implement standard operating procedures, policies, and human resources practices
- complete corporate training programs including crew positional training, management institute, and food safety training
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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