Restaurant Manager

Baker's Crust Artisan Kitchen, located in Norfolk, VA, is a locally owned specialty casual dining restaurant that prides itself on its innovative and creative menu. The restaurant has positioned itself uniquely in the competitive dining market by offering an eclectic culinary experience that delights guests and creates a welcoming atmosphere. At Baker's Crust Artisan Kitchen, the mission is to enrich the lives of both team members and guests, emphasizing the philosophy of 'Eat Well, Be Happy.' This mission reflects the care and attention given not only to the food but also to the overall dining experience and workplace environment. The establishment is committed to fostering a supportive and enriching work culture where employees feel motivated and valued, leading to exceptional guest service and satisfaction.

The role of the Manager at Baker's Crust Artisan Kitchen is crucial to maintaining the high standards and smooth operations of the restaurant. As a Manager, you will oversee all aspects of a full-service restaurant. This includes managing restaurant operations, marketing initiatives, catering efforts, team scheduling, and achieving sales goals and financial targets. You will have a hands-on role in ensuring that the restaurant environment is clean, sanitary, safe, and positive despite the challenges that come with a fast-paced food service setting. Your leadership will directly impact the quality of guest service and the overall success of the establishment.

In this position, you will assist the general manager by overseeing every element of restaurant operations. You are expected to have strong understanding and compliance with company policies, procedures, and all applicable federal, state, and local laws that affect restaurant operations. Financial management is also an important part of the job—managing invoices, reporting, payroll, and personnel-related administrative tasks with accuracy and timeliness is essential. Additionally, you will focus on maximizing sales and profit margins through effective management of food, labor, and supply costs.

Staff management is a critical part of the Manager role. You will be responsible for staffing decisions, including hiring and termination, ensuring appropriate staffing levels are maintained, and managing employee files with attention to disciplinary actions and workplace incidents. Maintaining excellent sanitation standards and food quality is also an important duty, including proper food handling, portion control, recipe adherence, and inventory management.

Guest interaction is another key aspect of this role. You will greet guests professionally and promptly, ensure compliance with alcohol consumption laws, and maintain high standards of service throughout their dining experience. Developing and coaching team members in their roles, promoting customer service excellence, and enforcing safety standards to provide a safe environment for guests and employees are part of your leadership responsibilities.

Overall, the Manager position at Baker's Crust Artisan Kitchen delivers a dynamic and rewarding opportunity for individuals passionate about food and hospitality. Leadership skills, operational expertise, and a positive, proactive attitude will lead to success in this multifaceted position. If you are ready to contribute to a vibrant restaurant environment where your efforts directly impact team and guest satisfaction, this role offers an excellent career path in the restaurant industry.