Jack in the Box logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $22.00 - $27.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid holidays
employee meal discount
bonus potential

Job Description

Jack in the Box is a well-established fast-food restaurant franchise known for its commitment to serving quality food and delivering exceptional customer experiences. This particular restaurant is independently owned and operated by a franchisee, meaning all employment matters—including hiring, wages, and staffing decisions—are managed directly by the franchisee rather than the corporate entity. The restaurant, located in Bellingham, WA, is part of a nationwide brand recognized for its consistent delivery of satisfying meals and friendly service. This opportunity offers candidates a dynamic work environment where quality and customer satisfaction come first, supported by comprehensive benefits and a competitive hourly wage ranging from $22 to $27 per hour.

The Restaurant Manager role is critical for overseeing the entire operations of the Jack in the Box restaurant. This position focuses on training, leading, and inspiring the restaurant staff to consistently provide an outstanding guest experience. The role emphasizes high standards of quality food preparation, excellent service, and maintaining a safe, clean restaurant environment. Beyond daily operations, the manager is also responsible for driving restaurant sales and profitability while ensuring full compliance with all company policies and regulatory guidelines. This leadership opportunity is ideal for motivated individuals who take initiative and excel in managing teams, building positive guest relations, and fostering a productive workplace culture.

As a Restaurant Manager, you will be the face of the restaurant, actively engaging with guests to ensure they receive top-tier service and a welcoming atmosphere. You will lead by example with a positive attitude, consistently exemplifying the company's guest-first values. Your responsibilities will include managing order accuracy and timeliness to maintain customer satisfaction, responding promptly and professionally to any guest concerns or complaints, and creating a friendly and safe environment for both customers and staff.

In addition to guest relations, the position requires significant team management including recruitment, training, and performance evaluations of employees. You'll be tasked with ensuring that the restaurant maintains adequate staffing levels and that team members receive proper training on all operational protocols. A key part of the role is developing internal candidates for higher-level positions such as Team Leader or Assistant Manager, supporting the career advancement of your staff.

Maintaining the cleanliness and safety of the restaurant is a priority, and you will oversee adherence to established cleaning and maintenance procedures. Utilizing management information tools, you will analyze operational and financial performance to identify areas for improvement and implement strategies aimed at increasing sales and reducing costs. The role demands strong organizational skills, attention to detail, and the ability to manage budgets effectively to meet restaurant goals.

This position requires a commitment of at least 45 hours per week, with flexibility to work during peak times, weekends, and holidays. The compensation package also includes bonus potential of up to $8,000 annually, paid holidays such as Christmas, Thanksgiving, and July 4th, plus medical, dental, vision benefits, and a 401K plan for eligible employees. Employee meal discounts are also provided during shifts, supporting a positive and rewarding work culture.

Overall, the Restaurant Manager position at this Jack in the Box location is an excellent career opportunity for individuals passionate about food service management, leadership, and creating memorable customer experiences in a fast-paced, rewarding environment.

Job Requirements

  • High school diploma or equivalent
  • prior experience in restaurant management or a similar leadership role
  • ability to work under pressure in a fast-paced environment
  • strong communication skills
  • capability to manage and motivate a team effectively
  • proficiency in basic math and budgeting
  • flexibility to work various shifts including weekends and holidays
  • willingness to accept feedback and adapt to company policies and procedures
  • commitment to maintaining a clean and safe work environment

Job Qualifications

  • Excellent interpersonal skills
  • a self-starter who takes the initiative and willingly accepts responsibility
  • ability to perform and understand basic math concepts
  • good organization and planning skills
  • demonstrates integrity and ethical behavior in all areas
  • must be able to work a minimum of 45 hours per week, depending upon the needs of the business
  • must be available to work any day and anytime, especially on the busiest days, including weekends and holidays

Job Duties

  • Is passionate about consistently setting the customer service example by maintaining visibility and interacting with guests
  • models a guest comes first attitude
  • has a genuine smile and displays a friendly and positive spirit
  • appreciates guests and makes them feel welcome
  • is always polite and courteous
  • ensures all orders' timeliness, quality, and accuracy
  • conveys a sense of urgency
  • respond promptly and professionally to guest concerns and complaints and ensures a positive resolution
  • interacts effectively with diverse groups of people and does not have or display any biases
  • displays a strong commitment to the restaurant team by creating a restaurant environment that is friendly, fun, clean, and safe
  • treats all employees with care and respect
  • motivates and inspires employees to achieve high performance while adhering to company policies and procedures
  • values effective job performance and ensures the restaurant team receives recognition and expression of gratitude
  • actively listens and communicates timely, clearly, and accurately
  • remains calm when challenged or placed under pressure
  • willingly accepts feedback from company management
  • recruits, selects, trains, develops, and evaluates restaurant employees
  • ensure staffing levels are sufficient to ensure proper scheduling, service to guests, and development of the restaurant team
  • ensures systems for training employees on workstations are fully implemented and adhered to
  • identifies and develops internal candidates for team leader and assistant manager positions and fosters development for all employees' promotion to the next level
  • maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures
  • utilizes management information tools to analyze restaurant operational and financial performance
  • focuses efforts on increasing restaurant sales and profitability
  • monitors cost to ensure adherence to budgets and restaurant goals

Job Criteria

Experience

Mid Level (3-7 years)


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