Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $63,960.00 - $71,955.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid to refer your friends
free meal each shift
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedules
Employee assistance program
Fast track for career opportunities
free uniform
Job Description
Smashburger is a fast-casual restaurant chain that first opened its doors in 2007 with a singular mission: to serve a better burger. The company emphasizes quality, service, and teamwork, making it a destination not just for great food but also for career growth and a positive team environment. Smashburger has expanded rapidly, opening an average of 10 new restaurants each year, demonstrating strong market acceptance and a commitment to growth. The restaurant is dedicated to creating a diverse and safe workplace where team members are treated fairly and encouraged to develop their skills and advance professionally. Smashburger's culture revolves around... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- flexible to work nights, weekends, and holidays
- follow Smashburger uniform standards
- ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
- must successfully complete Smashburger training program
- physical ability to stand for extended periods of time and to move and lift boxes of food/supplies up to 50 lbs
- ability to work in high and low temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- possess strong communication skills, both written and verbal
- people management skills to effectively select, assess, coach, counsel, develop, motivate, and lead restaurant teams
- excellent attention to detail
- proven time management, consistency, and organizational skills
- highly motivated, self-directed, and results driven
Job Duties
- Manage the performance of multiple shift leaders and employees
- promote a fun and positive work environment
- manage the effectiveness of people focused processes and systems
- provide initial and ongoing training to all employees utilizing SmashConnect, LMS, and 4 step method of training
- reward and recognize employee performance that exceeds company standards
- manage the daily completion of operational checklists including line checks, uniform standards, opening/closing checklists, safe and deposit logs
- manage FSC operational standards daily
- manage guest experience metrics (NPS and OSAT)
- ensure all food safety standards are followed and comply with local health departments
- exemplify guest service each shift and communicate SIZZLE service standards
- manage successful onboarding and training for new employees
- support routine management communication
- follow COGS management procedures for food ordering and inventory
- follow and ensure company cash policies to minimize theft or shortages
- manage daily labor
- build schedules based on company forecast tools and labor percentages
- manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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