Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
weekly pay
All major holidays off
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Paid management training program
Discounted meals
flexible scheduling
Casual Work Attire
Job Description
Go Chicken Go is an exciting and rapidly growing quick-service restaurant specializing in serving the best-fried chicken in Kansas City. Known for its remarkable food quality and exceptional customer service, Go Chicken Go prides itself on creating memorable dining experiences that keep guests coming back. The company emphasizes a strong team culture, dedicated to hospitality, professionalism, and team development. With multiple locations across the region, Go Chicken Go offers dynamic opportunities for individuals passionate about food service and eager to grow in a fast-paced, fun environment. The newest location is now hiring, aiming to build a vibrant team to match... Show More
Job Requirements
- high school graduate or equivalent
- one year or more prior experience in hospitality, retail, hotel, restaurant, or quick-service industry
- ability to work 5-6 days per week
- strong communication skills
- capacity to maintain calm and respectful demeanor under pressure
- ability to motivate and coach team members
- basic understanding of food safety and sanitation standards
Job Qualifications
- high school graduate or equivalent
- prior experience in hospitality, retail, hotel, restaurant, or quick-service industry
- teachable spirit
- willingness to provide remarkable hospitality experiences for guests
- team-oriented mindset
- guest first service mentality
- ability to work in a fast-paced environment
- multi-tasking and communication skills
- initiative and positive contribution to work atmosphere
- alignment with company values of honor, dignity, and respect
- servant leadership qualities
- problem-solving skills
- commitment to excellence
- trustworthiness
Job Duties
- available to work 5-6 days per week
- can balance work and personal life, leaving personal business outside the restaurant while maintaining a healthy focus on business operations, team morale, and culture
- demonstrate a strong capacity to grow, learn, and educate the team on new products, systems, and processes
- positively influence cleanliness, quality, & safety standards in food preparation & service areas in accordance with sanitary procedures and standards that meet or exceed all federal, state, & local regulatory guidelines
- maintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for our guests and team members
- engage with guests by anticipating and responding to their needs through clear and pleasant communication
- implement decisions and strategic business objectives from the senior operations manager
- ensure team members are consistently coached and motivated to follow all Go Chicken Go policies and procedures
- assist with shift management: breaks, communication, call-offs, discipline, reward & recognition
- consistently coach and mentor team members on restaurant procedures and Go Chicken Go best practices
- empower, encourage, and provide honest feedback to team members on a daily basis
- ensure all team members on shift are aware of the plan, goal, and vision for the day
- protect the customer experience by ensuring packaging, food presentation and quality is top level
- ensure the store is neat, clean, and organized at all times
- be an advocate for improvement in speed, cleanliness, accuracy, and customer service
- appropriately handle customer requests and facilitate customer recovery
- enforce disciplinary system and violations of the Go Chicken Go Company Handbook
- optimize food cost and labor cost best practices and work to achieve constant, consistent improvement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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