Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,900.00 - $58,630.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid referral bonus
free meal
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
Flexible Schedule
Employee assistance program
Career Development
free uniform
Job Description
Smashburger is a dynamic and rapidly growing fast-casual restaurant chain that opened its first location in 2007 with a passionate commitment to serve better burgers. Known for its high-quality ingredients and innovative recipes, Smashburger has successfully cultivated a reputation for flavorful and customizable burgers that appeal to a diverse customer base. With an average of 10 new restaurants opening each year, Smashburger is expanding its footprint and providing exceptional opportunities for internal growth and professional development within the company. The organization prides itself on fostering a diverse and safe work environment where team members are valued, respected, and treated fairly.... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- Flexible to work nights, weekends, and holidays
- Follow Smashburger uniform standards
- Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
- Must successfully complete Smashburger training program
- Possess strong communication skills, both written and verbal
- People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
- Physical ability to stand for extended periods of time and to move and lift boxes of food/supplies up to 50 lbs
- Ability to work in high and low temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- Strong communication skills, both written and verbal
- People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
- Highly motivated, self-directed, and results driven
- Ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Manage the performance of multiple Shift Leaders and employees
- Promote a fun and positive work environment
- Manage the effectiveness of people focused processes and systems
- Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employees
- Reward and recognize employee performance that exceeds company standards
- Manage with integrity the daily completion of operational checklists to include line checks and uniform standards, opening/closing checklists, and safe and deposit logs
- Manage FSC operational standards daily
- Manage the guest experience metrics (NPS and OSAT)
- Ensure all food safety standards are followed and in compliance with all local health departments
- Exemplify guest service on each shift of the day and communicates SIZZLE service standards to employees
- Manage the successful onboarding and training for all new employees
- Support routine management communication
- Follow COGS management procedures for food ordering and inventory
- Follow and ensure company cash policies to minimize losses through theft or shortages
- Manage daily labor
- Build schedules based on company forecast tool and allowed labor percentages, reacting daily to sales trends and reducing labor scheduled when needed
- Manage local store marketing programs as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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