Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible Schedule
Job Description
Dunkin' is a renowned global restaurant brand that specializes in serving delicious coffee, donuts, and a variety of baked goods and beverages. This established franchise values consistency, quality, and customer satisfaction, operating numerous locations worldwide. Dunkin's commitment to operational excellence and creating positive guest experiences has made it a leader in the quick-service restaurant industry. The company emphasizes strong leadership and teamwork to maintain its brand standards while fostering an engaging and supportive work environment for employees. As a well-known entity, Dunkin' offers potential employees the opportunity to join a successful, customer-focused team with a culture of continuous improvement and... Show More
Job Requirements
- Basic computer skills
- fluent in spoken and written English
- basic math and financial management
- previous leadership experience in retail, restaurant or hospitality
- college degree preferred
Job Qualifications
- Basic computer skills
- fluent in spoken and written English
- basic math and financial management
- previous leadership experience in retail, restaurant or hospitality
- college degree preferred
Job Duties
- Able to perform all responsibilities of restaurant team members
- lead team meetings
- deliver training to restaurant team members
- ensure brand standards, recipes and systems are executed
- create and maintain a guest focused culture in the restaurant
- review guest feedback results and implement action plans to drive improvement
- communicates restaurant priorities, goals and results to restaurant team members
- execute new product roll-outs including training, marketing and sampling
- maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- control costs to help maximize profitability
- completion of inventory on a periodic basis as determined by Franchisee
- completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- completion of DCP and other vendor orders
- conduct self-assessments and corresponding action plans
- ensure restaurant budget is met as determined by Franchisee
- manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
- engages with Dunkin' Brands Field Operations team as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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