Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive pay
healthcare
Career Development
Flexible Hours
Employee Discounts
Paid Time Off
Retirement Plan
Job Description
Dunkin' is a recognized leader in the quick-service restaurant industry, famous for its coffee and baked goods. Established with a strong commitment to quality and customer satisfaction, Dunkin' has developed a vast network of restaurants offering convenient and friendly service to millions of guests daily. The company prides itself on fostering a team-oriented environment where employees are valued and encouraged to grow professionally. Dunkin' operates on the principle that a motivated, well-trained team is the key to delivering exceptional guest experiences and maintaining operational excellence. With competitive pay, career development opportunities, and healthcare benefits, Dunkin' is committed to the success... Show More
Job Requirements
- At least 18 years of age where applicable
- high school diploma or equivalent
- valid work authorization
- prior experience in restaurant or retail management preferred
- strong communication skills
- ability to work flexible hours
- commitment to excellent guest service
- ability to maintain compliance with safety and sanitation regulations
Job Qualifications
- Fluent in English
- math and financial management skills
- restaurant, retail, or supervisory experience
- high school diploma or equivalent
- strong leadership and interpersonal skills
- ability to resolve conflicts and make decisions
- experience in team development and coaching
- knowledge of food safety and sanitation standards
- understanding of profit and loss and financial measurements
Job Duties
- Hire, train and develop employees
- communicate job expectations to employees
- plan, monitor, appraise and review job performance
- provide coaching and feedback including discipline when appropriate
- create and maintain a guest first culture
- ensure all shifts are appropriately staffed
- maintain safe, secure, and healthy environment while complying with safety, food safety and sanitation guidelines
- ensure Brand standards and systems are executed
- prepare and complete action plans for production, productivity, quality and guest service standards
- complete audits and implement plans to drive system improvements
- control costs to help maximize profitability
- execute all in-restaurant marketing promotions timely
- execute new product roll-outs including team training, marketing and sampling
- set sales goals and track results
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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