Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,300.00 - $62,500.00
Benefits
competitive salary
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
opportunities for career growth
Job Description
Dunkin' is a globally recognized quick-service restaurant brand renowned for its coffee and baked goods. Established decades ago, the brand has grown to operate thousands of restaurant locations worldwide, offering a variety of coffee, donuts, breakfast sandwiches, and other beverages to millions of customers daily. Dunkin' is committed to delivering exceptional customer service, high-quality products, and fostering a welcoming environment that brings joy and satisfaction to people on the go. As a franchise-based operation, Dunkin' upholds strict standards for quality, consistency, and cleanliness, ensuring every guest has a positive experience across all its locations.
The Restaurant Manager role ... Show More
The Restaurant Manager role ... Show More
Job Requirements
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality
- Ability to stand for extended periods and perform repetitive motion tasks
- Willingness to work in a fast-paced environment and adapt to change
- Strong interpersonal and communication skills
- Commitment to maintaining safety and sanitation standards
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality
- College degree preferred
- Strong analytical skills and business acumen
- Ability to train and develop a team
- Guest focused with excellent communication skills
- Time management and problem-solving abilities
- Positive attitude and willingness to learn
- Experience in coaching and motivating others
Job Duties
- Able to perform all responsibilities of restaurant team members
- Lead team meetings
- Deliver training to restaurant team members
- Ensure Brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicates restaurant priorities, goals and results to restaurant team members
- Execute new product roll-outs including training, marketing and sampling
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- Control costs to help maximize profitability
- Completion of inventory on a periodic basis as determined by Franchisee
- Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Completion of DCP and other vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met as determined by Franchisee
- Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
- Engages with Dunkin' Brands Field Operations team as appropriate
- Recruit, hire, onboard and develop restaurant team members
- Plan, monitor, appraise and review employee performance
- Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Job Location
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