Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,800.00 - $57,600.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development programs
performance-based incentives
Professional work environment
Job Description
Twin Peaks is a well-established restaurant and bar chain known for its unique mountain-lodge vibe, exceptional hospitality, and high-quality food and beverage offerings. The company has earned a reputation for providing a memorable dining experience that combines warm and inviting atmosphere with top-notch service. Operating as a full-service restaurant and bar with a focus on creating a family-friendly environment, Twin Peaks emphasizes delivering best-in-class service, hospitality, and delicious food and beverages to every guest. The company prides itself on maintaining high operational standards, ensuring compliance with health regulations, and fostering a professional yet relaxed culture that appeals to a broad... Show More
Job Requirements
- Leadership experience in high-volume restaurants and/or bars
- ability to effectively communicate in the English language
- attendance and successful completion of the Twin Peaks manager training program
- ability to carry out multi-step instructions
- ability to adapt to quickly changing situations
- significant numeric competency including handling cash and making bank deposits
- adherence to local and state regulations including food and alcohol service certifications
- physical capability to stand for long periods, lift up to 40 pounds, and manage physical demands of the role
- willingness to comply with company policies on harassment, fraternization, and substance abuse
Job Qualifications
- Leadership experience in high-volume restaurants and/or bars
- ability to effectively communicate in the English language
- Spanish communication skills are extremely helpful
- ability to apply common sense and understanding to carry out simple one or two-step instructions
- ability to deal with standardized situations with only occasional or no variables
- ability to mathematically compute proper change and accurately settle checks
- ability to apply common sense understanding to carry out multi-step instructions
- ability to deal with quickly changing situations with many variables
- ability to mathematically compute proper change, accurately perform checkouts for employees, and compute correct bank deposits
- successful completion of the Twin Peaks manager training program and other required training including food and/or alcohol service certifications
Job Duties
- Follow proper Twin Peaks Girl audition guidelines
- uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
- ensure that alcohol is always served responsibly and in accordance with the law
- drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts
- hold kitchen staff accountable to standards, safety, and sanitation guidelines
- responsibly handle cash, including assigning drawers, computing employee checkouts, and bank deposits
- respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy
- maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
- effectively coach and counsel
- effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
- proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines
- ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
- hold team members accountable to standards and be willing to correct standards that are not met in any area including Image & Costume Guidelines
- maintain organized and updated training schedules, programs and materials for new employees
- effectively execute training and development programs including personal development
- consistently manage the execution of Performance Based Scheduling
- practice sound inventory control
- dress and act professionally each day to set a good example for all employees
Job Location
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