Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,000.00 - $60,700.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement plan options
Training and development programs
flexible scheduling

Job Description

Dunkin' is a globally recognized leader in the quick service restaurant industry, known for its coffee, baked goods, and breakfast items. As a prominent brand with a rich history and extensive franchise network, Dunkin' emphasizes delivering exceptional guest experiences and operational excellence. The company thrives on innovation, quality, and customer satisfaction while maintaining compliance with franchise and legal standards. Dunkin' offers a dynamic and supportive work environment that fosters growth and teamwork among its employees.

The role of a Restaurant Manager at Dunkin' is pivotal in ensuring the smooth and profitable operation of a single restaurant location. This position d... Show More

Job Requirements

  • Basic computer skills
  • Fluent in spoken and written English
  • Basic math and financial management
  • Previous leadership experience in retail, restaurant or hospitality
  • Ability to stand for extended periods
  • Ability to perform repetitive motions including bending, stooping and reaching
  • Ability to lift packages if applicable
  • Ability to wear a headset if applicable
  • Ability to work in a small space

Job Qualifications

  • Basic computer skills
  • Fluent in spoken and written English
  • Basic math and financial management
  • Previous leadership experience in retail, restaurant or hospitality
  • College degree preferred
  • Strong analytical skills and business acumen
  • Ability to work well with others in a fun, fast-paced team environment
  • Demonstrates honesty, punctuality and a positive attitude
  • Willingness to learn and embrace change
  • Ability to train and develop a team
  • Guest focused
  • Effective time management
  • Strong problem-solving skills
  • Motivating others

Job Duties

  • Able to perform all responsibilities of restaurant team members
  • Lead team meetings
  • Deliver training to restaurant team members
  • Ensure brand standards, recipes and systems are executed
  • Create and maintain a guest focused culture in the restaurant
  • Review guest feedback results and implement action plans to drive improvement
  • Communicate restaurant priorities, goals and results to restaurant team members
  • Execute new product roll-outs including training, marketing and sampling
  • Maintain a safe, secure and healthy environment by following and enforcing safety, food safety and sanitation requirements and complying with all applicable laws
  • Control costs to help maximize profitability
  • Completion of inventory on a periodic basis as determined by franchisee
  • Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
  • Completion of DCP and other vendor orders
  • Conduct self-assessments and corresponding action plans
  • Ensure restaurant budget is met as determined by franchisee
  • Manage cash over/short in restaurant and ensure team members are following franchisee's cash management policies
  • Engage with Dunkin' Brands Field Operations team as appropriate
  • Recruit, hire, onboard and develop restaurant team members
  • Plan, monitor, appraise and review employee performance
  • Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Job Location

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