Restaurant Manager

Starbird Chicken is a modern restaurant concept that originated in the Bay Area, known for serving Positively Delicious Chicken in a positive and vibrant environment. The brand is dedicated to creating fresh, scratch-made food made with trustworthy, quality ingredients, and is committed to delivering a dining experience that customers can feel good about. The company places a strong emphasis on hospitality, ensuring that every guest is welcomed and accommodated by passionate team members who are eager to provide excellent service in a friendly atmosphere. Starbird Chicken operates with an ethos of positivity and care both in food preparation and customer interaction, setting it apart as a unique culinary destination in the competitive restaurant industry. This position at Starbird Chicken is essential to maintaining the high standards the company is known for. The role focuses heavily on hospitality and team management, requiring an individual who is comfortable listening to and accommodating both guests and employees. Building strong employee rapport is vital as it shapes the workplace culture, promoting teaching, coaching, and guidance to foster a supportive environment. The role involves a keen eye for detail, especially when it comes to food quality, as preparing delicious, appetizing chicken requires attentiveness and care. In addition to people skills, the position requires knowledge in cost control including food cost, profit and loss management, and minimizing waste to ensure an efficient, profitable operation. Familiarity with technology is important as the role utilizes operating systems such as Aloha, Kitchen Display Systems, and POS systems, along with the ability to handle cash and financial transactions accurately. The ideal candidate will provide strong support to the General Manager, helping with decision making and overseeing daily restaurant operations both front- and back-of-house. The role demands leadership experience, ideally with at least three years in the restaurant industry and two years in a supervisory or leadership capacity. Responsibilities include employee disciplinary support, ensuring staff compliance with company policies, training team members, and supervising daily shifts. Managing kitchen procedures in line with food safety standards and regulations is also critical. Starbird Chicken values strong communication skills, problem-solving ability, and the capacity to manage stressful situations while upholding the company's core values and standards of hospitality and service. Physical requirements include the ability to stand, bend, stoop, reach, lift, and operate in a confined workspace, as well as tolerating temperature changes typical in kitchen and refrigerated areas. The ability to carry up to 30 pounds and organize items efficiently is also necessary. Working at Starbird Chicken offers a vibrant, rewarding atmosphere with opportunities for growth and advancement. The position is tipped and includes benefits such as subsidized medical, dental, and vision insurance, paid time off, a language learning program, tuition assistance, and meal discounts. The company is committed to equal employment opportunities, fostering diversity and inclusivity by prohibiting discrimination based on race, religion, gender, age, disability, and other protected characteristics. Overall, this role is perfect for someone passionate about food and hospitality who desires a meaningful, dynamic career within a positive and growing company that values both its customers and employees.